I am a Technical Support Specialist with 6 years of experience providing phone, email and chat support for customers across the US for businesses that has Dell Computers.
I provide top quality support for various hard ware related issues and basic troubleshooting for Operating systems and other software applications.
I am experienced with using Moxie , Delta , Turbo Tech and other tools under Citrix and am eager to learn to use any new tools that would get the job done well.