Mostafa Lotfi

Experienced Project Manager with vast IT experience from design to implementation. Skills include risk management, agile project management, time management, scoping, negotiation, analytical thinking, project scheduling & controlling tools and techniques, and creative problem-solving. Able to apply customer service concepts to IT to improve the user experience for clients, employees and administration and customer support experience during the operation phase of projects.

Navigate cultural challenges while jumping time zones, lead project development team, support sales team and customer with different time zone (remotely/Virtual teams/ on-site) simultaneously to deliver an exceptional customer experience and cover project scope.