Mubarak Ali

Mubarak Ali - |-| Karachi, Sindh Summary Highly motivated and results-driven Sales and Customer Service Representative with three years of experience in providing exceptional customer service and driving sales growth. Skilled in building rapport with customers, identifying their needs, and offering tailored solutions to maximize satisfaction and revenue. Seeking to leverage my expertise and track record of success to contribute to a dynamic sales and customer services team. Experience ABTACH LTD | Karachi, Sindh Senior Sales Executive (POS) | 03/2023 - Present As a Merchant Service Sales Executive, I actively sell services, build customer relationships, and support junior team members. I collaborate with colleagues, handle inquiries, and provide guidance. Staying updated on industry trends, meeting sales targets, and fostering teamwork are key aspects of my role MBE Canada | Scarborough, ON Senior Sales specialist (POS) | 02/2022 - 12/2022 As a Merchant Service Sales Executive, my role was to actively sell merchant services to potential clients. Identify prospects, conduct persuasive sales presentations, and build strong customer relationships. Handling inquiries, collaborate with internal teams, and stay updated on industry trends. Meeting sales targets and driving business growth. SBT Co., Ltd | Karachi, Sindh Lead Generation Specialist | 04/2021 - 01/2022 Responsible for generating and qualifying leads in the solar energy campaign, demonstrates effective communication, solar product knowledge, lead qualification, persistence, and time management skills Expertek Cyber Solutions Inc. | Karachi, Sindh Lead Generation Specialist | 12/2018 - 04/2020 Responsible for identifying and engage potential customers, highlight the benefits of health insurance plans, and qualify leads for the sales team using various channels like outbound calls, emails, and online research. OTL Tricon Marketing (Pvt) Ltd | Lahore, Punjab Sales Representative | 01/2016 - 04/2017 Responsible for promoting and selling energy services to businesses. Identifying potential clients, conduct sales presentations, build relationships, provide accurate information, advise on energy-saving measures, handle customer inquiries, collaborate with internal teams, stay updated on industry trends, meet sales targets, and maintain proper documentation. Skills Communication Skills, Resilience and Persistence, Problem-Solving, Negotiation, Time management, Customer Service Skills, Computer literacy Education Federal Urdu University of Arts, Sciences & Technology | Karachi, Sindh Political Science | 08/2024 I am currently doing my Bachelors in Political science from here. Languages Urdu, English, Hindi, Balti, Punjabi Linkedin linkedin.com/in/mubarak-ali-a-