Muhammad Ahmad Mazhar

Muhammad Ahmad Mazhar MCSE Productivity/MCSE Messaging/MCP Office365 - / -- SUMMARY Technology evangelist with a focus on Exchange, Office 365, EMS,Skype for Business, Azure and Microsoft Technologies. Currently working as Microsoft Consultant for Saudi Business Machines. Ahmad has proven experience in IT infrastructure management, designing, deployment, operations & support services of Microsoft based platform. WORK HISTORY Microsoft Consultant October 2017 – Present Saudi Business Machines Khobar Saudi Arabia  Assessment, planning, design, and technical documentation for enterprise messaging and collaboration tools.  Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.  Help with general Administration tasks when necessary for all applications under the preview of the team.  Perform data discovery and architecture/design/Implementation for Exchange, office365 and AD projects.  Serves as the final escalation support for domain technology issues that cannot be resolved by tier one and two server support. Microsoft Consultant En Pointe Technologies May 2017 – October 2017 Lahore Pakistan  Responsible for providing complete solutions /recommendations /implementations for Exchange, AD, SFB, DNS, DHCP, Office365 Suite.  Administration and designing of HA features within Exchange Servers, AD and Skype for Business.  Accountable for Pre-Sales meetings, product presentations and understanding the client’s requirement.  Responsible for Preparation of Solution designs, Scope of Work (SOW) and Request for Proposal (RFP). Sr.Systems Engineer LMKT        Administration/ Configuration of Organization Unified Communication System based on Exchange & Lync. Preparation of technical proposals, design and implement cost effective and efficient solutions for customers Technical Documentation/ Technical Demonstrations for customers. Infrastructure Design, Integration, Deployment and Implementation Private Cloud Design, Deployment, Management Conduct face-to-face meetings with customer and vendors. Help the customers and sales people to prepare Requests for Proposals (RFP) and Request for Information (RFI). Systems Engineer En Pointe technologies    October 2014 – April 2017 Islamabad Pakistan October 2013 – October 2014 Islamabad, PK Providing Support and assistance regarding end to end delivery of Microsoft Exchnage/ Skype for business deployments. Providing Support for Unified Communication and Messaging & Collaboration related issues. Incident Management for day to day Problems and providing technical Support to all En Pointe Customers Page 1/2 Enterprise Support and Services Engineer MachSol LLc        June 2010 – October 2013 Islamabad, PK Providing Level III Support for Lync, Exchange and Blackberry for Machsol Customers. Deploying and troubleshooting Hyper V, Exchange, SharePoint, Dynamics CRM, and Microsoft Lync. Contributing to the development of application by providing insights into stability of systems and services. Provide MachPanel product training and technical support. Develop and run build processes for MachPanel and Machsol customer projects. Perform Mach-panel quality assurance and provide usability feedback. Develop effective business process improvement initiatives. TECHNICAL SKILLS  Microsoft Exchange server 2007/2010/2013/2016  Office 365 Suite, Azure  ADDS, ADCS, ADFS  Lync Server 2013/ Skype For Business  Windows Servers 2008 R2/2012/2012R2 PROJECTS Recent Projects             Exchange Migration from Exchange Server 2007 to Exchange 2016 Configured and deployed Intune and Office 365 Azure environment for 500 seats AD/Exchange/Skype for Business Infrastructure deployment for Leading ISP. Exchange 2016 Enterprise Infrastructure deployment for a Corporate bank with 1500 Mailboxes Design and Implementation of Multi Site Exchange 2010 Deployment with DAG structure and High Availability with CAS Arrays IBM Lotus Notes to Exchange Server 2013 Migration Deployment of Skype for Business Server for 2 sites in High Available Environment Migration of Exchange 2010 to Exchange 2013 Design and Implementation of Lync 2013 with Enterprise Voice for a Multi-national Office 365 Design and Implementation for a potential customer Google Apps Migration to On-Premises Exchange 2013 Deploying SPAM firewalls including Exchange Online Protection, Barracuda Firewalls etc. Education & Professional Certifications     BSc Telecommunications Engineering, Networks and Systems Administration- MCSE Productivity MCSE Messaging /Communication MCSA Office365 Page 2/2