Muhammad Asif

Muhammad Asif (Server Management and Support Solution Provider) H # 127, Street 5A, Phase 4A Ghori Town Islamabad - Pakistan. - - -http://pk.linkedin.com/pub/muhammad-asif/11/748/81a/ m.asif.vaival SUMMARY EDUCATION A Technical Operations Manager with excellent communication Center for Advanced and interpersonal skills, who has the ability to work independently Studies in Engineering under pressure, Can lead, motivate and influence others, can — Masters in Information Security, train and mentor subordinates. 2012 University of Engineering and Technology Taxila – Software Engineering, 2006 EXPERIENCE SKILLS Operational Manager, Server Management. Technical Support via Live chats. Present Trainer for Live chat support. Cpanel,WHMCS VMware,ESXi, HyperVM, *Nix Flavors, Virtuozzo, I have been providing Server Management support at Sigam Limited www.sigam.co.uk since May 2017. I have team of two techs dedicated for Sigam support. During this limited time period we have already won couple of bonuses for outstanding services. Apache, Bind, Exim, FTP, Squid, ISA, Iptables, CSF, APF, DNS, RAID, LVM, Run Level, File System, IIS, Active Directory, Networking, Sql, MySQL, MS Websitepanel, R1soft backup. Technical Operation Manager at Floathosting. present Why should you hire me? I have been providing Full Server Management and Client I am Self Motivated, Energetic and support at Float Hosting since April 2016. I am providing 24/7 always found on Front Line for support with help of a team of 4 Techs. sharing my ideas, suggestion and services for the progress of my Sr. Technical Operations Officer, Arvixe LLC Worked as Remote System admin – March 2010-Sep 2015 company. I do not consider myself as a paid employee of my company but takes it as my own I have worked at Arvixe LLC (www.arvixe.com) as Sr. Technical Operation officer. I have provided technical support to the customer for their hosting plans on Linux/windows OS, via live company whose progress is my progress and any bad reviews remain a huge concern for me. chat and ticket system. Accomplishments ● Recognized as best live chat Agent for accuracy, load sharing and multitasking. ● Trained various admins for live chat support, prepared a comprehensive guide on official forums for long term organization benefits from my experience. ● Referred valuable resources to the company. REFERENCES Arvand Sabetian CEO @ Arvixe LLC-phone:- ---------------------------Nathan Lowell Technical support representative, JaguarPC - Worked as Remote Admin —- phone:- I worked at JaguarPC as Technical support representative, At JaguarPC I had the experience on working on the following platforms/control panels Xen, Virtuozoo, OpenVZ, Cpanel, Plesk, Interworx, Direct Admin. WHMCS.. Accomplishments ● Technical Support via Helpdesk. ● Hand on Experience on Cpanel, Interworx, Direct Admin, Plesk. Technical Support Representative, Apthost Worked as Remote Admin — March 2009-March 2010 I worked at Apthost.com as the Linux System administrator. Linux Server Administration including configuration, monitoring of remote Linux servers, running backups, monitoring site responsiveness, security handling , administration of databases etc plus support via helpdesk and live chat. Accomplishments ● Gain the trust of management to take care of shift single handedly. ● Took Ticket plus live chat load in parallel during 10 hours shift work. Recommendations Please visit my LinkedIn profile to find the recommendations from Arvand Sabetian – Founder/CEO, Arvixe, LLC William Geiger – Director of Administration at Arvixe LLC Cody McLain – Founder and Former CEO at apthost