Muhammad Mubasher Mustafa

Muhammad Mubashir Mustafa OBJECTIVE Seeking a career in growth oriented organization; that can provide me the platform for becoming a wellrecognized professional by optimally utilizing my skills in the field of Administration, Human Resource Management, Virtual Assistant, Project Management, and Customer Care Management to attain prestige and pride for the organization. WORK EXPERIENCE TOTAL EXPERIENCE:- 14 Years Working as Junior Executive-II (ADMIN/HRM) (NESCO.PVT) from 20 June 2008 to date MAJOR RESPONSIBILITIES : Project Management Documentation & Coordination Human Resource Information System (HRIS) Virtual Assistant – ONLINE assistance (Admin / HR Functions)(Remote VA, Admin Responsibilities & Customer Care Mgmt) HR Establishment Section (MANAGEMENT) Formulation of Administrative SOPs / Policies Customer Care Management – For Corporate Sector Administration Correspondence / Management Clients Assignments Tracking Record Management E-Mail Management Mail / Office Work Management Microsoft / Excel Working ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ CONTACT ---Hassan Colony, Taxila Cantt EDUCATION ▪MBA (HRM) CGPA : 3.17/4.0 (2009) COMSATS Institute of Information Technology ▪B.Com (IT) 1st Division ▪F.Sc (FBISE) 1st Division ▪SSC (FBISE) 1st Division (2007) (2005) (2003) LANGUAGES ▪English ▪ Urdu ▪Punjabi Seminars / Workshops ▪Attended Workshop on Quality Management System & ISO Procedures at National Centre for Physics (NCP), Islamabad Pakistan. Various lectures on Entrepreneur Management Software System (EMS) especially Inventory Management System, HR Modules, Pay Role Modules, Leave Management System, Online Indenting, IT Services and Diary Management System attended and learnt from a Government Organisation. Various lectures attended on Occupational Health & Safety (OHSAS). ▪ INTERESTS ▪Internet surfing ▪Reading business magzines ▪Writing Research Papers ▪ CERTIFICATIONS ▪06 Months Certification Course On Computer Applications (MS Office, Power Point, Excel, MS Access) from Patronage College, Pakistan Certificate of Appreciation on QMS ISO 9001:2008 from a Government Organization 02 weeks certification course from IDS Vision Institute on Advance Excel Basic Fire Fighting Course Certificate from a Government Organization Internship Certificate from Askari Commercial Bank ▪ ▪ ▪ ▪ MAJOR SUBJECT AREAS ▪ Basics of Human Resource Management ▪International Human Resource Management ▪Principles of Management ▪Contemporary Marketing ▪Crisis and Conflict Management ▪Performance Management ▪Training and Development ▪Recruitment and Selection Methodology ▪Compensation Management ▪Organizational Development ▪Income Taxation ▪Business Communication & Report Writing Skills ▪Occupational Health & Safety KEY SKILLS ▪Customer Care – Calls Information Management ▪Email Management ▪Track of assignments for Clients – Virtual assistance technique ▪Digital Marketing Skills ▪Strong analytical and communication skills ▪Administrative Correspondence / Management Skills ▪Managerial skills ▪Good decision making skills ▪Capacity to bear Pressure ▪Quick learning skills ▪Team Building Skills ▪Leadership & Supervisory Skills SOFT SKILLS ▪MS Word, Excel, PowerPoint ▪Internet Web Surfing & Mailing ▪installation & operating windows software’s ▪Fiverr REFERENCES Will be provided upon request.