Muhammad Samir Hanif

All together I have total experience of more than 20 years since 2001 till 2022 (to date). Worked and studied in California US for about 4 years. I've been working in Pakistan since 2004 in different BPOs, National and Multinational companies like currently working as Operations Lead at AKSA-SDS. Worked about 7years in OVEX. Worked couple of years in Wi-tribe Pakistan ltd. Also worked as client relationship manager at Medical Lien Management / Protégé Global (BPO) since July 2012 till January 2014, Also worked as a Senior Trainer and Demo Specialist at Comtron Corporation USA, which is US based state of the art software solutions company for Electronic Medical Records (EMR)/ Electronic Health Record (EHR) software company in Great Neck, NY USA and in Pakistan their Training and Technical Support departments are outsourced to a BPO named Paragon Marketing Inc. located in Islamabad, Also worked in real estate industry for about 3 years and currently working remotely as GM Call Center for a US based IP Cable TV service. Managed their two call centers in Pakistan and Bangladesh remotely. Major responsibilities includes daily reporting, Sales, Operations, marketing.