I am a Customer service professional with strong ability to multi-task, prioritize, and manage time effectively, offering ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner.
have been working as a Customer Care Specialist at Silk Sword. I have about 1 year experience
, and during that time I’ve developed impeccable phone manners and an ability to politely deal with disgruntled customers. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals and objectives.
My experience at Silk Sword has helped me improve my leadership skills, hone my organizational skills, and has provided me with extensive knowledge of how to upsell services and goods to potential clients.