Muhammed Shehab

Muhammed Shehab Address: El Haram - Giza, Egypt. Mobile: (- - (- (- Email:-LinkedIn: Muhammad Shehab CAREER OBJECTIVE - An extremely motivated Telecommunications Engineer and a passionate Data Scientist with 3+ years of experience in both fields. EDUCATION ● ● ● - MSc Big Data Technologies - University of East London, London, England. (2022Present). Bachelor of Engineering - Arab Academy for Science and Technology (AAST), Cairo, Egypt – Smart Village Campus. (2014 – 2019). Major: Electronics and Communications Engineering. Overall GPA: 3.83 / 4 Graduation Project: Chatbot using Deep learning. American Diploma - Manor House American School, Cairo, Egypt. (2011 – 2014). WORK EXPERIENCE - Session Lead, at Udacity. (Oct 2022 - Present). ● ● ● “The Ministry of Communication and Information Technology launched a new initiative under the name “Digital Egypt Cubs Initiative (DECI)” . Managing weekly Connect sessions with students according to Udacity guidelines. Creating the Udacity Connect session agenda & notes. Reporting to Udacity the weekly overall attendance status of students & observations about each session. Being present at every Connect session over Zoom, helping students introduce themselves, organizing students in groups, and keeping track of time. Solving questions raised by students during the Connect session. Reporting students’ attendance and progress to the Mentor's dashboard. Communicating with students on Slack. - Packet Core Principal Engineer, at Etisalat Egypt. (Nov 2022- Present). ● Packet Core Senior Engineer, at Etisalat Egypt. (Nov 2021- Oct 2022). ● ● ● ● ● ● ● ● ● ● Communicate with vendors and suppliers to accomplish daily tasks (Huawei, Ericsson, Openwave, Cisco,and Sandvine). Specify the failure source of the Core network, action, and the decision taken to achieve and maintain network availability KPIs. Follow the troubleshooting & escalation processes of the Core network to ensure the implementation of actions correctly. Monitor and report the performance of the Core network to ensure steady competitive quality all over the network. Archive and report the network outages & failures to keep a record of all the network problems, solutions, and future preventive actions. Implement the assigned work orders properly to ensure timeliness of work progress with work plans, Follow up on the quality assurance, and the control process to secure adherence to the standards. Update the changes in the core database files to ensure data availability when needed. ● ● ● ● - Follow up and report full details on the project progression sheet to ensure sticking to furnishing innovative applicable ideas & solutions in order to facilitate work and enhance the team performance. Perform the daily tasks and duties in a secure way in order to ensure coherence with the company security standards and rules. Evaluate and follow up with EOT core staff for all assigned projects and planned CSRs to ensure coherence with time frames, quality, and SLA compliance. Coordinate & assign resources to ensure proper implementation of the EOT tasks. Teaching Assistant, at Arab Academy for Science, Technology & Maritime Transport - Smart Village. (September 2019 – Present). ● ● ● ● ● ● - Teach undergraduate-level courses (Communication Courses). Lead discussion sections, tutorials, or laboratory sections. Evaluate and grade examinations, assignments, or papers and record grades. Develop teaching materials, such as syllabi, visual aids, answer keys, and supplementary notes. Schedule and maintain regular office hours to meet with students. Meet with supervisors to discuss students' grades or to complete required grade-related paperwork. ● ● Accountable for operations and administration of service platforms. Real-time analysis of faults and customer tickets, drive corrective actions in accordance with customer impact. Monitor performance parameters for services and platforms, and initiate escalation processes in case of detected service or performance degradation. Perform and drive preventative maintenance, and trigger corrective actions. Contribute to the launch of new services: Bringing them into operations, checking current operations, and platform configuration. Participate in on-call activities. ● ● ● ● ● ● ● USSD Operations & Development Engineer, at Orange Egypt. (May 2020 – Oct 2021). Founder and Managing Director, at Markov Teens Academy, Egypt. (May 2020 – Oct 2020). Offering the teenagers early exposure to the AI community and how to use the tools around them through the courses and workshops in order to extend the boundaries of what they can do with new technologies. Junior Data Scientist, at Markov Data, Egypt. (September 2019 – Oct 2020). Machine Learning & Python Course: Data processing, modeling, and visualization (NumPy, Pandas, SciKit-Learn, Matplotlib, Seaborn). Classification and Clustering Algorithms (Linear Regression, Logistics Regression, Neural Networks, K-Means). Automation and Web Scraping Webinar: Data Mining (Selenium, Beautiful Soup, Scrapy, Requests, lxml). - NMC Planned Activities Engineer, at Vodafone Egypt. (September 2019 – April 2020). ● Responsible for executing network supervision, first-line troubleshooting, and remedial activities at the SOC. (Huawei and Ericsson tools). Support & liaise with field operational engineering teams. Completing shift handover to NMC Engineer in Charge of taking over the next shift; including handing out an excel sheet with all completed activities, observations of degraded network performance, and the status of any open Trouble Tickets. ● ● ● - Member of the African Cup of Nations. (June 2019 – July 2019). ● ● ● ● ● Provide direct supervision and support to both instructors and students. Work with the lead instructor to monitor the class schedule. Assist instructors with lesson preparation by getting materials ready and setting up equipment. Revise lesson material with students individually or in small groups. Oversee students during non-classroom times including in-between classes, during lunch, and on field excursions. Accreditation and IT Support Team. Supervisor, at AAST Junior Camp in Collaboration with Cambridge. (June 2015 – September 2017). ● ● Document student progress and communicate with parents to keep them informed. Help lead teachers to create lesson plans. TRAININGS - Sandvine Training, Etisalat Egypt.(February 2023 – March 2023). ● ● ● ● ● ● ● ● Active Network Intelligence Essentials - ILT. Deep Insights Designer - ILT - Ministry of Communications and Information Technology. (July 2019 – August 2019). The Sparks Foundation, India. (February 2022 – March 2022). Data Science & Business Analytics. Netacad. (May 2021 – August 2021). CCNA Course. Mega Academy. (April 2021 – June 2021). Packet Switching Core (2G/3G). Evolved Packet Core (4G). Circuit Switching Core. Data Glacier, India. (February 2021 – May 2021). Version control, Agile (Scrum/Kanban), Docker, Flask, API, Python (Jupyter / PyCharm), Feature Engineering, Model Interpretation, Model Governance & Stakeholder Communication. ● ● Data, VOIP, and Wireless Networks. ● Markov Data. (September 2018 – October 2018). ● ● Systel Telecom. (January 2018 – February 2018). ● ● Telecom Egypt. (August 2017 – September 2017) - National Telecom Institute. (June 2017 – July 2017). ● Attended Mobile Communications practical training. ● Valeo. (March 2016). - Campus visit - Orange Egypt. (October 2015). - Campus visit IBM (January 2019 – February 2019). Gained practical experience in Artificial Intelligence, Machine Learning, Natural Language Processing, and Computer Vision. Conducted practical training and certified for Introduction to Machine Learning using R and Python Courses. Attended and certified for Radio Frequency Identification (RFID) course. Nilesat (August 2017 – September 2017). Gained experience in satellite systems, control ground stations, microwave links design, and antenna systems. Conducted practical training and certified for Telecommunication Technology Package. ICG. (July 2017 – August 2017) Attended and certified for a Mobile Package course. SKILLS - Tools: Microsoft Office, RStudio, MATLAB, Adobe Photoshop, Weka, Git, and Wireshark. Programming Languages: Python, R, Visual Basic, C, and SQL. Simulation Tools: Multisim and Eagle. Languages: Arabic (Native), English (Fluent),Deutsch (Beginner). Extracurricular ● ● ● ● Ambassador, Junior Enterprise Egypt Organizer, Future Career Advice Job Fair. Volunteer, Fab15 Festival. Volunteer, Creative Strategizing, Egyptian Engineering Day (EED). ● ● ● ● ● ● ● ● ● ● ● ● Organizer Assistant, at the 36th National Radio Science Conference. Volunteer, Resala Charity Organization. Volunteer, Bedaya Charity Organization. Supervisor, Hawadeet bookstore. The Founder and Chairman of IEEE Student Branch, AAST, Smart Village, Egypt. 2018 – 2019. Member of IEEE Young Professionals. Ambassador, at IEEE Day, a Global event to celebrate the achievements of IEEE members. Ambassador, at IEEEmadC, Mobile Application Development Contest. Student Ambassador, at IEEEXtreme, a programming competition. Brand Ambassador, at IEEE. Member of IEEE Special Interest Group on Humanitarian Technology. Member of IEEE Big Data Community & Software Defined Networks Community. PROFESSIONAL DEVELOPMENT , ● Certified, PS | Packet Switching Mobile Core Telecom | Arabic Language Udemy. ● ● ● ● ● ● Certified, 4G-LTE EPC | Evolved Packet Core | Arabic Language, Udemy. Certified, 4G LTE EPC - Advanced Troubleshooting using Wireshark, Udemy. Certified, EPC Network Principles, Huawei. Certified, CS | Circuit Switching Mobile Core Telecom | Arabic Language, Udemy. Certified, 5G Opportunities & Challenges Workshop, National Telecommunication Institute (NTI). Certified, 5G, 4G, 3G, 2G Cellular Mobile Communications, Udemy.