N N Q. Salaritan

N-N Q. SALARITAN Block 6 Lot 67 L. Flores Lawis, Brgy. Pasil Cebu City 6000 Mobile: - Skype: live:.cid.9e-a6cb4 E-mail:- Objective: Seek to work as “Virtual Assistant” in your organization where I can utilize my expertise in the growth of the organization and adding its value in the market. 5 years of experience as Amazon Seller Support and 8 months Virtual Assistant. Professional Experience Virtual Assistant  8 months Amazon Seller Support / Customer Service Representative  1 year > Amazon Customer Service Representative (Phone and Email), July 2016- December 2017 • 1 year > Merch@ Amazon & Fulfillment by Amazon (Phone and Email), July 2016- December 2017 • 3 years and 2 months > Amazon Shipment (Inbound Lost Andon Cord Shipment) (Phone and Email), December 2017-February 2021  AMAZON SELLING PARTNER PHILIPPINES Customer Service Representative SUPPORT, TELEPERFORMANCE CEBU   1 year and 7 months (Phone), May 2014 – June 2016 TECHMAHINDRA CEBU PHILIPPINES Knowledge and Skills 1.) Customer Service on Orders - Respond to Amazon customers within 24hrs. 2.) Inventory Reconciliation - Lost and Damage units need to be reimbursed. 3.) FBA Shipment - create shipment, shipment update (track) and missing units (reconciliation). 4.) Removal Order - file reimbursements for orders that were returned differently or missing items. 5.) Stranded/Suppress Listings – Investigate listing for potential hidden suppressions and fixing stranded inventories. 6.) Feed file Uploads - Update, partial update, delete and create variation 7.) Create Ads - Coupon, lightning deals, keywords targeting and product targeting. 8.) Social Media Marketing- sourcing influencers, sending messages and emails and replied to all messages from Instagram (DM) and emails Educational Background: • College: Bachelor of Science in Nursing -) (Salazar Institute of Technology) • Secondary: East Visayan Academy -) • Primary: Balud Elementary School -)