Nadinne Pantoja

 Nadinne Ma. Dominique B. Pantoja EMAIL:- SKILLS Demonstrate ability to serve as a solid link between customers and businesses Hands on experience in performing customer service and sales In depth knowledge of meeting sales expectations and goals Bilingual: English and Tagalog SPECIAL CAPABILITIES Exceptional telephone etiquette Customer orientation Result-oriented Computer and the internet WORK EXPERIENCE: TELEPERFORMANCE (SHAW BLVD) DECEMBER 2009 –DECEMBER 2011 ACCOUNT (INBOUND) : WELLCARE US (CUSTOMER SERVICE SPECIALIST) : VIRGIN MOBILE US (CUSTOMER SERVICE SPECIALIST) (SUBJECT MATTER EXPERT) IBM (MAKATI) DECEMBER 2011 – JANUARY 2013 ACCOUNT (INBOUND) : SPRINT US (CUSTOMER SERVICE SPECIALIST) TELERURAL BPO FEBRUARY 2013 –NOVEMBER 2013 ACCOUNT (OUTBOUND) : DINERS CREDIT CARD SINGAPORE (BEST TRAINEE)(SALES REPRESENTATIVE) : GOLDMED JAPAN AND SINGAPORE (SALES REPRESENTATIVE) : BUCHOLZ FINANCIAL PLANNING FIRM HAWAII (APPOINTMENT SETTER) HOME BASED NOVEMBER2013 -- MAY 2014 ACCOUNT (TELEMARKETER) : SOLAR PANELS US MAY-NOVEMBER 2014 ACCOUNT (VIRTUAL ASSISTANT & CHAT SUPPORT) : AFRICAN-AMERICAN ONLINE SHOP DECEMBER 2014 - MARCH 2015 ACCOUNT (DATA CLEANSER) : PRO-PLASTER AUSTRALIA SOLAR MEDIA MARCH 2015 - APRIL2016 ACCOUNT (SALES REPRESENTATIVE) : SOLAR PANELS USA VERSATEL APRIL 2016 - NOVEMBER 2016 ACCOUNT (SALES REPRESENTATIVE) : HEALTH INSURANCE MCA DECEMBER 2016 – SEPTEMBER 2017 ACCOUNT (TELEMARKETER) : MERCHANT CASH ADVANCE EDUCATION TERTIARY STI COLLEGE -Commercial Cooking (TESDA) 2009 University of Perpetual Help System DALTA -BS Nursing- Lyceum of the Philippines -BS HRM 2004 SECONDARY Immaculate Conception College- ELEMENTARY Immaculate Conception College