Nancy Wafula

I am currently working as a customer service representative, where I deal with general support issues and helping customers use products by giving them basic training. I have strong administrative and organizational abilities, and I am aggressive, responsible, self-driven, diligent, and active. I am an ethically committed professional that appreciates teamwork and personal discipline. I also believe in the power of synergy and customer enthusiasm to create an effective and efficient workplace. I can communicate effectively both verbally and in writing. I also have proficiency with the Microsoft Word, Excel, Google suite, and internet programs.

I am certain that as a virtual assistant, I can provide effective assistance in the following areas:

• Research

• Data Entry

• Content writing/proofreading

• Chat Support

• Administrative Tasks

• Technical Support