Nancy Wanjiku Wambugu

CV NameNancy Wanjiku ProfessionTranscription, Data Management and Marketing Detailed Tasks Assigned Team Leadership Customer Service Team Training Project Management Education 2015 – Continuing Diploma in Marketing 2011Diploma in Business Process Outsourcing Key Skills Planning, leadership and organizational skills Strong interpersonal skills Independent and highly motivated Good written, oral and presentation skills Employment Record 2017 – DateMarketing, Transcription and Caption Lounge 2016Transcriber and Captioning, Freelancer 2014 – 2016Team Lead, Adept Technologies Ltd Experience Record 2017 – Date Transcription and Caption Lounge Marketing Responsibilities Reach out to prospects and customers Identify new products and how well they can be executed Maintain healthy relationships with our clients Conduct surveys on client satisfaction Strategy Development Projects - Training and Marketing Transcription crash program for youths: Client Nyerinisisi.com Transcription course: Client Digimania 2016FREELANCER TRANSCRIPTION, DATA ENTRY AND CAPTIONING Responsibilities Transcribing and Captioning Proofreading and editing work done Spot checking work transcribed Sending work to client Projects – Transcribing and captioning Transcription: Client Rev.com, Gotranscript, Transcribeme Captioning: Rev.com, Wafalme Videos Proofreading: Gotranscript 2014 – 2016ADEPT TECHNOLOGIES TEAM LEAD Responsibilities Spot check work transcribed Ensure timely delivery of assignments Participate in the development and management of team members attrition Assess weekly progress of quality through weekly performance reports Client communication Oversight of day to day activities Projects – Supervision and Training Transcription: Client Indoswift Languages SpeakingReadingWriting EnglishExcellentExcellentExcellent SwahiliExcellentExcellentExcellent