Naresh Danupuneni

·       Around 5.6 years of Intensive IT experience in Business Intelligence reporting using Power BI, Tableau, ServiceNow, Qualtrics, Microsoft O365 Forms & Reports, WebTrends in Banking, Finance.

·       Development of Power BI, Tableau data visualization Reports KPI’s & Charts using DAX.

·       Performing Power BI, Tableau Admin activities (includes site creation/Upgrades/patches).

·       Development of Qualtrics Survey reports for Risk Management & Internal Audit reports.

·       Delivery of Qualtrics XM reports/Dashboards for users by scheduling like Daily, weekly, monthly.

·       Development of O365 Forms & Reports with MS Excel spreadsheets for internal users.

·       Development of ServiceNow ITBM reports, Dashboards, Metrics with Performance Analytics for incidents, Tasks, change request, Service Catalog and also for Audit reports.

·       Working on Service-Now ITSM like tickets, Incident, Problem, Change, Service Request, for requirement of Scheduling/Delivery management of dashboards & reports with process of CMDB.

·       Maintaining of ServiceNow ITIL performance analytics Asset Management and SLA reports.

·       Performing of Ad-hoc reporting for clients for one time business requirement.

·       Providing directory access for Users from LDAP/Azure for different environments Prod, QA.

·       Deployment of reports in production with new releases and enhancements.

·       Configure and maintain Power BI Report Server and Tableau Server by using TSM activities.

·       Monitor server activity/usage statistics to identify possible performance issues.

·       Performance tuning / Server management of server environment (clustering, Load balance)

·       Create/Manage Users, Groups, Workbooks & Projects, Database Views, Data Sources & connections

·       Manage and support (dimensions, measures, hierarchies, reports, workbooks, dashboards), from development to production environments

·       Excellent communication, presentation and interpersonal skills