Naresh Kumar

Naresh Kumar House no- B-16 Mandawali Fazalpur New Delhi-110092 Mobile:- E-mail: - Career Objective I am a commerce graduate. I would like to be a part of an organization, which will encourage freedom to implement ideas and where individual performance is intrinsically linked to organization performance. I would like to work in a corporate environment, which offers me avenues for growth and freedom to enhance my career. Work experience: 1. Working as Business Analyst at United Health Group from Mar’13 to till date. Job Responsibilities: Collaborate with onshore to understand the requirements in the various types of data management and data update requests and act accordingly. Recommends establishment of new or modified methods and procedures to improve overall content and completeness of information. Determining and developing processes for macro and/or robot functionality. Perform deep drives and remediation plans for missed metrics, trend our common issue types and work with business partners for process improvement/ reduction of issues, identify and correct gaps/discrepancies in issue tracking. Time tracker analysis for service account managers and their teams. Design and create new reports/templates or modify and automate existing reports as per onshore partners requirement and then handover those reports/templates to reporting team. Preparing and publishing dashboard for the different process. Involved in preparation of various reports like daily & weekly status reports, quality report, inventory report, process improvement report, ad-hoc reports. Generating reports basis requirements of senior management. Gathering the feedbacks from the managers and assessors for preparing reports and goal sheet as per the updating. Taking part to making automation for the process requirements. Involved in creating macros by VBA, Macro etc. Handle all Excel related query from the various teams and give resolution on time. 2. Worked as Claim Associate at Magna InfoTech for United Health Group from Feb’12 to March’13. Job Responsibilities: Responsible for enrolling the member information in WRQ Reflection tool. Responsible for inventory management. Preparing internal and external reports. 3. Worked as Claim Associate at Patni Computers System Ltd from Nov’09 to Sep’11. Job Responsibilities: Responsible for the accurate processing and completion of medical claims. Process claims, that route out of automatic adjudication, within current turnaround standards. My primary responsibility is to assist the operations team as part of the mis process Preparing incentive & attendance input as per approach note for payroll processing. Preparing macros as per the process requirements. Maintaining WRM (weekly review meeting) for all process. Preparing attrition report & monthly stacks through people soft. Preparing daily, weekly and monthly reports for the process improvement Preparing and publishing dashboards using excel/powerpoint of different process for the comparison. Education Qualification B.Com from Delhi University Computer Literacy Extensive experience with MS Excel (Advance) and VBA and Macro (Basic) other MS-Office Applications SQL, Power BI. Skilled in analyzing all kind of reports. ACHIEVEMENTS Lean Certified (Quality and productivity improvement, Dollar Savings $36000) Received reward from onshore to automate the onshore critical report. Personal details Father’s Name : Shri.Ravinder Singh Date of Birth : 23 November 1984 Marital Status : Married Hobbies : Solving Excel Queries on Excel-Vba group and other such groups. Languages known : Hindi, English Nationality : Indian Passport : Yes Declaration: I sincerely hope that i will get a chance to prove my words. Also I am very comfortable to work in a team. All the above-mentioned particulars are true to best of my knowledge and belief. Date: Place: New Delhi. (NARESH KUMAR)