Naresh Saini

Naresh Saini 14 Caitlin Street, Lara, 3212 LinkedIn: - | Email: - Residency Status: Australian Citizen Career Objectives_____________________________________________ _ Experienced IT professional with expertise in Windows Installer technology, SOE creation, SCCM Administration; skilled in analysis, troubleshooting, testing, documentation, technical support and Software Release Management. Projects Windows 10 Deployment Project – Office of Public Prosecutions Victoria Windows 10 Deployment Project – National Australia Bank POS Migration project – Coles Windows 7 Deployment Project – Victoria Police Windows 7 Deployment Project – Myers Key Skill Summary Group Policy Admin Windows 10 Visual Basic Scripting ISM/Remedy Change management Active Directory PowerShell WSUS Adminstudio: Install Shield Virtualization Sequencer 5.0. SCCM 2012/2016 Server 2012 Office 365 Air watch MDM App DNA Tool Employment Summary Company Position Employment Period Recruiter Office of Public Prosecutions Victoria Application Support Administrator/ SOE Engineer May 2017-Current Government IBM (NAB) System Engineer June 2016 – May 2017 Paxus Coles Head Office Desktop Engineer March 2016 – May 2016 People bank Victoria Police (IBM) Application Packager Nov 2013 – May 2015 Experis/JAV Group M, Australia Support Analyst Sept 2012 – Dec 2012 Intern ACF, Australia Help Desk Analyst Dec 2011 – Jan 2012 ACF Employment History 1. Application Support Administrator, Office of Public Prosecutions Victoria: (May2017-Current Contract) Windows 10 Deployment and Paperless Project SOE Design includes: installation model, Imaging model, managed application deployment model, inventory and reporting model, maintenance model; To provide leadership and guidance technical engineers in respect to the delivery of all desktop solutions. To monitor and manage SOE projects, 3rd level SOE support and desktop related problem management cases. Input into technical solutions for packaging of desktop applications for remote deployment through SCCM. Setting up and configuration of HP and Samsung tablets (Windows 10) for the staff. Creation task sequences and packaging of common apps such as; HP trim, Prism, Office365. Group Policy and Active Directory Administration to configure Windows 10. Maintaining the SCCM server. Asset Management of all the Samsung and HP Tablets. Track of the deployment of licensed applications. 2. System Engineer, IBM Australia (NAB Account): (June 2016- May 2017) Windows 10 Deployment Project Windows 10 upgrading and testing, change management and group policy editor and to support Clients on Citrix based environment. Creating effective packaged applications that meet the requirements of variable sites, whilst ensuring compatibility with existing applications. Ensuring & controlling the end to end deployment process and ensuring the deployment is completed in a timely manner. Third level resolution of production packaging and deployment issues Implement system patches and change requests. Developing automated upgrade mechanisms and transforms desktop packaged applications for distribution via System Centre Configuration Manager (SCCM). Overseeing and coordinating the production of application packages by external resources, including coordination of User Acceptance Testing and change management processes Developing and maintaining clear and meaningful support documentation. 2. Desktop Engineer, Coles Head Office (March 2016 – May 2016) Migration Project of server and POS system with their new applications Monitor and Deploying New POS build through SCCM and their reports. 3rd level troubleshooting of each store after deployment. Understanding of their workflow to deliver support in different stages of their migration project. 3. Application Packager/Desktop Engineer at IBM, Australia: (Nov 2013 – June 2015) Migration project from Windows XP 32 to Win7 64 bits: Victoria Police IT Co-ordinator (Desktop refresh project): To make sure deployment process should run smoothly. Note down the issues of the Client and solve it or pass on to my team accordingly. Keep up-to-date track of asset management during deployment Application Packaging/ Software Distribution (Software Refresh Project): Use of Install Shield & Orca packaging software to produce MSI packages for legacy applications and MSTs to transform Vendor based MSI’s. Use of VMware & associated virtualized based products to test package installation & launch functionality Use of Scripting Languages such as (VBS, VB, & Batch Scripting) to customize Packages & Applications to meet client specifications Follow & Complete specific work checklist while completing Packaging & QA activities. Produce detailed documentation & logging capturing daily activities associated with Software Packaging and Assist with producing and updating procedure Use of deployment technologies (SCCM) to create package and add it to collections and pushing it to distribution points during quality assurance testing of actual packages. Execute test with client by following test plan and assuring applications delivered meets all the requirements and expectations of final UAT test plan. Testing of server based packaged applications at client site and reconfigures the applications per their requirements. Handling remediation reporting and process of applications. _ _________________________________________ __ ____________ 4. Support Analyst team member of Group M, Melbourne: (Sept 2012 – Dec 2012) GroupM is part of the WPP group of companies. As an IT Team member, my work was to support the IT services for five large media agencies in Melbourne and Adelaide with 3 direct reports supporting approximately 800 staff Australia wide. Managed the day-to-day running tasks of the Desktop Support. Off site and On-site remote assistance. Audio and Video capture/streaming and video conference facility support. Maintain LAN / WAN IT infrastructure and Cisco VoIP Administration. Active Directory and Large Scale TCP IP Network Installation and configuration. IPhone iPad Active Sync – Mobile Installation and support. __________________________________________________ _______________ 5. Desktop Support Analyst at ACF, Melbourne: (Dec 2011 – Jan 2012) Supporting the following business critical pieces of hardware and applications: Workstations, Printers, other peripheral devices and basic LAN/WAN connectivity Qualification Masters of Information Technology (Business Analyst): Swinburne University – 2011 Masters of Applied Chemistry Pharmaceuticals: GNDU, India - 2008 Bachelor of Science: Punjab University, India – 2005 REFEREE’s__________________________________ Available Upon Request