Customer support representative and sales representative with over 9 years work experience. With experience handling live chat, email support, inbound calls, outbound calls, and social media marketing. I equally have experience working as a sales representative and quality analyst. Skilled in delivering highly complex information into terms and concepts that the end user can easily grasp. Easily identify and resolve technical issues and concerns, am multitask oriented, a good team player and have got ready to learn attitude. Excellent communication and presentation skills in English and French.