Nelsa Sithole

CURRICULUM VITAE NELSA SITHOLE 44 Voortrekker Rd Goodwood, Cape Town, 7460 PERSONAL INFORMATION Contact Number: E-mail Address : Date of Birth : Marital Status : Gender : Languages : - (Mobile)-28 July 1993 Married Female English, Xhosa, Shona CAREER OBJECTIVES I am very hard worker, innovative and have excellent communication skills both oral and written the ability to converse with all management. Presentation skill and strong client orientation. Personal commitment, commitment, efficiency and drive for great results. Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds. A self-starter with the ability to work under pressure and minimum supervision. Good sense of humor, flexible, enthusiastic and investigate nature. EDUCATIONAL AND PROFESSIONAL QUALIFICATIONS Diploma in Business Administration Administrative Support Executive Assistant Skills Microsoft 2013 Transition Outlook.com Essential Training Diploma in Hospitality 1 CURRICULUM VITAE NELSA SITHOLE MATRIC CERTIFICATE ⮚ ⮚ ⮚ ⮚ ⮚ ⮚ ⮚ Life Science Mathematical Literacy Geography Commerce Agricultural Science Xhosa Religious Studies CAREER CHRONOLOGY Compare the Networks Occupation: Duration: Lead Generator Jan 2021 – jul 2021 Duties ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Cold calling Persuading customers to upgrade their phones and network. Logging in/out Times on Hubstaff. Logging customers notes during and after calls. Reporting successful leads to Managers/Supervisors for following up. Transferring calls to Team Leaders for potential clients. Communicating with the Team and building relationships. Regular Team meetings with Managers. Researching strategies to generate more leads opportunities. Dealing with clients in a professional manner at all times and exercising patience. 2 CURRICULUM VITAE NELSA SITHOLE Hilton Hotel Occupation: Duration: Linen-room Attendant- Duties Stock Taking Ironing guest laundry Attending to all guest request Occupation: Duration: Switchboard Operator 2017 - 2019 Duties:           Logging wakes calls Taking room service orders from the guest Strong time management and organizational skills, with the ability to manage multiple tasks and balance. Highly responsible and reliable Calm, efficient, and organized with great attention to detail Acquire and maintain knowledge of all programs, registration details, discounts, etc Positive attitude and good communication skills Ability to multi-task and prioritize Ability to handle cash transactions and balance cash drawers Ability to sort and file by alphabet or terminal digit. 3 CURRICULUM VITAE NELSA SITHOLE Occupation: Duration: Receptionist 2019 - 2020 Duties ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Answering internal and external calls Enrolling guest Filling Banking Handling all admin duties Handling Cash and exchanging foreign currency Check in and Checkout guest Liaise with guest and team members Money handling and exchange foreign currency Monitor’s and prepares all online check-in Prepare relevant documentation as required by Management Thoroughly understand and adheres to proper credit, cheque and cash handling policies Enrolling guest Reason for leaving: The company was affected by Covid-19 REFERENCES Name: Contact number: Name: Contact number: Carol Cloete-/- Ailsa Walker- REFERENCES Name: Contact number: Occupation: Emma Taylor - Manager 4