NIKHIL CHANDRAN
Phone: - Email:-Address: 23/18 Mawbey street, Kensington VIC 3031
LinkedIn: https://www.linkedin.com/in/nikhil-chandran-
Tableau public: https://public.tableau.com/profile/nikhil.chandran#!/
CAREER PROFILE
Certified Tableau desktop specialist with more than two years’ working experience as a Systems engineer. Proficient and skilled data visualization expert with superior analytical skills in identification of opportunities, process reengineering and corporate growth. Adept at receiving data from multiple data streams such as SQL and Excel. Master of Information systems graduate with an immense drive to become a data analyst.
EDUCATION
Master of Information Systems FEB/2019 – NOV/2020
Deakin university, Burwood, Melbourne
Major: Business Analytics.
Achieved: CGPA of 7.48 or grade distinction.
Bachelor of Technology AUG/2012 – MAR/2016
Cochin university of science and technology, Kochi, India
Major: Mechanical Engineering.
Achieved: CGPA of 7.23.
WORK EXPERIENCE
Customer Service Supervisor JUL/2019 – Present
Woolworths Metro, Elizabeth street, Melbourne
Analysed POS parameters and measured performance of team members.
Created rosters and mapped right number of employees for each shift at workplace.
Managed payroll and made sure every employee gets paid on time.
Received incoming stock and placed ordered for new stock according to requirements.
Maintained enough currency and ensured sound working of self-checkouts.
Systems Engineer DEC/2016 – FEB/2019
Tata Consultancy Services Ltd., Kochi, India
Analysed, developed and discovered trends, pattern and insights from different data sources such as SQL database and spreadsheets using BI analytical reporting tools-Tableau, Power BI and MS Excel based on user activity in applications.
Developed business cases and devised design specifications for application development in an Agile environment.
Created and presented dashboards to report insights from data using visualisations.
Confirmed daily data warehousing activities are properly run and application has access to real time data.
Maintained database and resolved errors in it to ensure smooth running of software in MS SQL.
Communicated project information through presentations, dashboards and documents.
Initiated effective communication with clients about progress and specifications of application.
Conducted voluntary analysis of service and maintenance ticket data to identify root causes.
INTERNSHIP
Business Analyst Intern JUN/2020 – JUL/2020
Wellness Art Massage School, Kuala Lumpur, Malaysia
Surveyed social media usage in Malaysia and devised a new social media marketing strategy.
Investigated follower patterns and reported engagement in social media platforms using Power BI.
Calculated optimum bidding cost for online advertisement and measured customer engagement.
Redesigned existing web platform to improve customer engagement and convenience.
TECHNICAL SKILLS
Certified and experienced in Tableau for analytical reporting.
Trained and seeking AZ-900 certification in Microsoft Azure cloud services.
Proficient and have good working experience in ASP.NET, C# and SQL.
Well educated and experienced in analytical tools such as Microsoft Power BI and Rapid Miner.
Undergoing training in Python.
Showcased proficiency in Microsoft project during internship.
CERTIFICATIONS
TABLEAU DESKTOP SPECIALIST CERTIFICATION – NOV 2020.
TOP 10% IN SQL BY TESTDOME – FEB 2021.
NEBOSH INTERNATIONAL GENERAL CERTIFICATE IN OCCUPATIONAL HEALTH AND SAFETY-MAR 2018.
ISO 9001:2015 QUALITY MANAGEMENT SYSTEMS LEAD AUDITOR- SEP 2016.
LEVEL 1 INTERNATIONAL AWARD IN FIRE SAFETY – MAR 2018.
MANAGING SAFELY BY INSTITUTION OF OCCUPATIONAL SAFETY AND HEALTH – JUN 2018.
MEDIC FIRST AID BASIC PLUS CPR, AED AND FIRST AID FOR ADULTS – JUN 2018.
EXTRA-CURRICULAR ACTIVITIES
Weekly participant in Makeover Monday – an initiative to improve data visualisation skills and RWFD – a community to improve skills in making a business ready dashboard.
Led college cricket team and won University level cricket tournaments.
Elected as President of Mechanical engineering club and organised club activities during bachelor’s degree.
Member of IEEE club in college, conducted mentoring programs and technical sessions.
Collaborated with 30 delegates from IIM during college MBA week activities.
REFEREES
Mrs. Tharani Dhiwagaran Mr. Jineesh T
Senior Payroll Consultant Associate Consultant
Ooh Media Tata Consultancy Services Ltd.
Sydney Kochi
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