Nikko Dizon Mallari

NIKKO DIZON MALLARI Unit D, Centeno Apartments, Purok 2, Del Pilar Ave., Rosario, Santiago City, Isabela. (--A dynamic and committed Thomasian Tourism and Hospitality Management Practitioner seeking a position in the field of customer relations, guest service and hospitality. Where he can effectively utilize his customer-service abilities, project management and interpersonal skills in a challenging environment that will enable him to make a positive contribution to the company. PROFESSIONAL EXPERIENCE Owner / Manager Aqua Hub Water Refilling Station (Rosario, Santiago) Oct 2016 - Mar 2018 VIP Services Host Fontana Leisure Parks and Casino (Clark, Pampanga) Jun 2015 - Jul 2016 Front Office Agent Green Canyon Eco Art Resort (Bamban, Tarlac) Apr 2015 - Jun 2015 Front Office Agent Widus Hotel and Casino (Clark,Pampanga) Mar 2014 - Mar 2015 Bellman Widus Hotel and Casino (Clark,Pampanga) Feb 2014 - Mar 2014 EDUCATION Tertiary Education University of Santo Tomas Bachelor of Science Major in Tourism College of Tourism and Hospitality Management Secondary Education Concepcion Catholic School Primary Education Montessori School of St. Nicholas 2008 – 2012 2004 - – 2004 EXTRA-CURRICULAR INVOLVEMENT Students Tourism Society (University of Santo Tomas) Member Central Student Council (University of Santo Tomas) Member Student Council Executive Assistant Auditor 2008 – Present 2008 - – 2010 SKILLS          Having a professional manner with an emphasis on customer relations, guest service and hospitality. Quick learner, Acquires organizational skills, adaptability, and customer service orientation precise to practical matters, demonstrates responsibility and analytical thinking. Proficient in Microsoft Office Applications. Excellent time management and organizational skills, calm and efficient. Good analytical and problem-solving skills. Flexible and can able to do additional duties as assigned. Able to work independently and within a team, honest, and fast learner. Excellent communication and interpersonal skills. Willing to work overtime. SEMINARS AND ACTIVITIES ATTENDED Quality Customer Service ( Trainings.ph ) (March 2014) On-the-Job Training: Continental Airlines NAIA Terminal 1 (November 2011) MIASCOR Ground Handling Corporation (November 2011) "STRIP: Showcasing Tourism’s Responsible Initiative into a New Phase @ 400" (March 2011) "EXANADU: A Captivating Journey to the Beautiful Wild" A Nature and Wildlife Convention" (September 2009) Hotel Familiarization and Tour (September 2009) “OF PLACES AND DESTINATIONS: News, Issues, Trends And Trajectories in Cultural Tourism” (February 2009) "DESTINATION: VEGAS! Immerse in a Night of Grandeur and Extravaganza" (September 2008) “ZAIL! A Scintillating Revelry on an Entrancing Jaunt from Coast to Coast” (September 2008) "FIRE: Inflaming the ITHM Spirit and Identity" (July 2008) RESUME – MALLARI 2