Nilesh Kumar Singh

Nilesh Kumar Singh Presales Functional Consultant / Simulation Analyst Encouraging team player and analytical problem-solver with talents for team building, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Work History 2022-09 Current Presales Functional Consultant/Simulation Analyst HighRadius Technologies, Bangalore Determined proper methodologies and procedures to use based upon project specifications. Reaching out to prospects through cold calls Contact Address Bengaluru, KA 560036 Phone- and email. (Monthly target 3 discovery calls scheduled and 1 opportunity) Managed to work on multiple projects at same time. Managed to analyze large AR data set with over 1 lakh entries and present it to customer. Maintaining Client/ Prospect finance data E-mail (Account Receivables, Customer Master, - Payment and Remittances) in database. m Liaised between IT infrastructure team and LinkedIn other personnel to assist with resolution of https://www.linkedin.com system issues. /in/nileshsingh1128/ Worked with key internal partners to distill complex concepts into pragmatic and Skills Client interaction Business process understandin g simplified solutions. Established priorities and drove accountability for assigned initiatives, providing leadership. Developed and implemented reports and presentations for key stakeholders and senior management. Developed strong organizational and communication skills through coursework and volunteer activities. Professionally interacted with clients to assess Data business requirements and data gathering. gathering Identified, recommended and executed opportunities to enhance accounts receivable Data and billing processes to meet finance Modeling requirements. Excellent Prepared spreadsheets using formulas, Communicati V-lookup and other intermediate and on advanced Microsoft Excel skills. Maintained accurate records of customer MS Office accounts, payments and payment plans. Analyzed customer data such as financial Business statements to determine level of risk involved Development for extending credit. Relationship building and rapport 2021-02 - Process Analyst 2022-08 Visionet Systems, Bangalore Gathered documentation and created reports Customer on assessed information. Relationship Managed to analyze sales data set for Management multiple teams across India and US. Managed to work with different teams on B2B sales multiple projects. Cold Calling Maintaining Client/ Prospect finance data (Account Receivables, Customer Master, Data Payment and Remittances) in database. visualizations Managed to dial 150 calls per day to bring in Data leads. extracting Analyzed and documented company processes for executive leadership and SQL suggested areas for improvement. Microsoft Processed management reports on monthly Excel basis through effective collaboration with various departments. DAX Developed professional relationships with internal and external clients to encourage Languages open communication and feedback. Identified, recommended and executed opportunities to enhance accounts receivable MySQL Upper intermediate and billing processes to meet finance requirements. Analyzed aging reports to identify trends and Software patterns causing missed collections. Liaised cross-functionally with Development Excel team to resolve changes or modifications to Upper intermediate revenue recognition or invoicing process. Collaborated with sales and marketing departments to support client acquisition. Adveanced Excel Communicated directly with customers and Upper intermediate partners to build strong business networks and relationships. Google Sheet Upper intermediate - Power BI Sales Associate Inverted Energy, New Delhi Solved customer challenges by offering Intermediate relevant products and services. Provided positive first impressions to welcome existing, new, and potential customers. Managed to sell renewable energy products to multiple customers. Providing end to end solutions through our products and services. Spreading awareness of green energy for sustainable future through emails. Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit. Analyzed best practices to promote deployment of electric vehicles, critically assessing role of regulations, incentives and charging infrastructure. Collaborated with business development staff to grow client relationships and client base- Technical Support Engineer C & S Electric, New Delhi Delivered exceptionally high level of professionalism and support to each customer, upholding company's commitment to service. Managed to deal with 100+ customer complaints per day. Took ownership of issues and set proper and realistic expectations to deliver prompt solutions. Helped streamline repair processes and update procedures for support action consistency. Explained technical information in clear terms to non-technical individuals to promote better understanding Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks Performed root cause analysis of reported issues to enact corrections Updated and maintained current customer support database Education- Bachelor of Engineering : Electrical And Electronics Engineering Asia Pacific Institute of Information Technology Panipat