Currently, I am working as a Part-time ESL Online Tutor teaching Chinese children and adults. I believe that my experience in BPO specifically in Customer Service, collections and Telemarketing, makes me the best match for this position. In my previous job as a CS rep, I was responsible for taking in calls, answering emails, and doing live chats. I make sure that I can solve the customer's problem and inquiries in a short period of time. During my Telemarketing Days, my job was to Generate Leads, Set appointments via phone and email, and gather or update data for our database. I am also proficient when it comes to Data Entry Jobs and Web Research.