Nnenne Winifred Afamefuna

AFAMEFUNA, NNENNE WINIFRED Contact Address: 22 Amagu Street, Achara Layout, Enugu. Enugu State. Phone:- Email:- OBECTIVE: To contribute to the overall growth of an organization through hard work, dedication to duty and diligence. WORK EXPERIENCE: Gaga Exclusive Lounge and Gardens May, 2020 – June 2021 Plot 134/135 Premier Layout Goshen, Enugu Customer Support. Listening to customers and providing answers to their questions. Giving the right information on new products and any changes in price. Implementing business strategies to improve productivity. Attending to customers queries and giving prompt feedback to ensure customers satisfaction. Dangote Noodles Ltd.July 2009 – 2017 Ebute Lighter Terminal, Lagos State Quality Assurance Officer Constant raw material analysis to ensure conformance. Proximate analysis of finished products. Free fatty acid monitoring of the process oil. In-process monitoring of product to ensure good quality. Computation of results and recommendations. National Youth Service CorpsMay 08 – Feb 09 Food Concepts and Entertainments Plc, Lagos Customer Service Identify and receive customers’ queries efficiently and effectively, whilst maintaining the acceptable service and quality standard. Follow through on customer queries ensuring prompt resolution and feedback. Student Industrial Work Experience Scheme (SIWES)May – Nov, 2006 Tastee Fried Chicken Fast Food, Lagos Student Assistant in Quality Control Lab Maintained production of quality goods through regular quality standard checks. EDUCATION: Model Primary School Nsukka1988 – 1994 First school leaving Queen of The Rosary Secondary School, Nsukka.1994 – 2000 West African School Certificate Examination University of Nigeria, Nsukka, Enugu State2002 – 2007 B.Sc. Food Science and Technology Second Class Honors Upper Division COMPETENCE Highly proficient in Microsoft office, Google suites and CRM tools Ability to work under minimal supervision. Ability to work in a team. High level commitment to duty Good public relations. Strong desire to constantly surpass customers’ expectations.