Noel Dante

Noel E. Dante Address: Liptong Valencia, Negros Oriental 6215, Philippines Contact numbers: - Email Address:- Objective To obtain any position that will utilize my skills, which offer a professional working environment and to gain further experience in any field and enables me to grow while meeting the establishment’s goals. Education Tertiary Bachelor of Science in Information Technology (SY-) Foundation University Dumaguete City, Philippines San Pedro Academy Valencia Negros Oriental (SY-) Liptong Elementary School (SY-) Valencia, Negros Oriental Secondary Primary Skills ▪ ▪ ▪ ▪ Can understand well in English, Filipino, Cebuano Has knowledge in Adobe Photoshop, Illustrator and adobe flash Computer literate (Microsoft Word, Excel, etc.) Basic knowledge in HTML, XML, HTML, java and PHP programming Certification Course CCNA 1: Introduction to Networks Perform basic configurations for routers and switches, and implement IP addressing schemes. CCNA 2: Routing and Switching Essentials Configure and troubleshoot routers and switches and resolve common issues with RIPv1, RIPv2, single-area and multi-area OSPF, virtual LANs, and inter-VLAN routing in both IPv4 and IPv6 networks. Experience ▪ Support Team / Email and Chat Specialist​ – ECE Consulting Group (2018 - Present) ​Dumaguete City ▪ Customer Service Representative​ – SPi CRM (2017 - 2018) ​Dumaguete City ▪ Content Editor​ – SPi Global Dumaguete -) ​Dumaguete City ▪ Data Technician​ – SPi Global Dumaguete -) ​Dumaguete City ▪ On-the-Job-Training – ​IT Laboratory Foundation University Duties and Means: On-the-Job-Training - Assisting students(New) who are using computer in the IT Laboratory - Troubleshoots(network problem, PC problem, software problem)and Installation - Encoding. - Logo designing ​and web designing Content Editor -Encoding -Acquires the basics of XML - Determine the different components of XML document - Read the DTD and create a valid document instance conforming to it -​Editing contents - Content Checking (Quality Check) - Proofreading -​ Answer phone calls Data Technician - ​Publishing significant books that have helped to train and inform generations of researchers Customer Service Representative - Responds to customers complaints thru phone, email and social media - Resolve technical concerns - Provide information in response to inquiries regarding products and services - Process request Support Team / Email and Chat Specialist - Improving the customer experience, encouraging organic growth, and creating engaged customers. - Defining goals for the support team, and devising a strategy to attain them. - Keeping track of the team's performance, and improving it. - Receive and Promptly Respond to Customer Queries Personal Data Nickname Place of Birth Religion Status Citizenship Height : : : : : : Noel Liptong Valencia, Negros Oriental Catholic Single Filipino 5’ 9” Weight Blood Type Language Interest Character Traits : : : : : : 70 kls Type O English, Tagalog, Bisaya playingbasketball, online games diligent, resourceful, willing to be trained willing to do overtime and in good health condition