Noli Mindo Jr

Noli C. Mindo Jr. #29 Abra St. BagoBantay, Q.C-- EDUCATION Bachelor of Science in Nursing Pamantasan ng Lungsod ng Maynila Intramuros, Manila 2005 – 2009 Secondary Education University of SantoTomasHigh School España, Manila 2000 – 2004 Primary Education 1993 – 2000 Grade 4 – Grade 6 PadreZamoraElementary School Zamora, PasayCity Grade 1 – Grade 3 RomblonWestCentralElementary School Romblon, Romblon Work Experience Customer Service Representative Sykes Asia Inc. April 2010–October 2010     Answer questions through email from the clients concerning their accounts. Provide accurate information about their concerns and correct response through the use of appropriate hotkeys. Able to differentiate from general abuse to critical abuse. Make a thorough assessment and analysis if photos or videos can be deleted on profile. Customer Service Representative Convergys Philippines March 2011 – August 2012   Answer questions through phone from the clients concerning their vehicles. Provide accurate information about their concerns and correct response through the use of appropriate tools and resources. Outbound Sales Specialist IBEX Global September 2012 – June 2014  Do outbound calls to leads on the dialer  Transfer pre-qualified leads to license insurance agents. Outbound Collections Agent Specialist/ Retention Specialist AFNI Phils. Inc December 2014 – October 2016  Collect payments to existing customers through outbound calls  Handle cancellation calls, make offers to save customers PERSONAL DETAILS: Age : Date of Birth : Height : Gender : Race : Birthplace : Religion : Marital Status : Hobbies and Interest : 29 y/o July 1, 1987 5’5” Male Filipino/Asian Romblon, Romblon Roman Catholic Single Playing badminton, singing on karaoke, surfing the internet I hereby certify that the above information are true and correct to the best of my knowledge. Respectfully yours, Noli C. MindoJr.,