Noorsat Alam

CV updated on July 2023 Area of Professional Expertise and Interest Hiring (Tech / Non-tech) HRIS (Human Resources Information Systems) implementation Policy / SOP writing Performance Management System (PMS) development Process development/improvement Training module creation Online employee engagement program Skills & functional capabilities Noorsat Alam Get in touch! LinkedIn : www.linkedin.com/in/noorsatalam-84a0159b Contact No: - (WhassApp) Primary Email:- Remote hiring experience in USA, Singapore, Hong Kong, Malaysia, India and Bangladesh. Hired more than 800+ employees (Technical and Nontechnical) in 9+ years of career through LinkedIn, Indeed, Naukri, MyCareerFuture, Job Street, Monster.com, and other international job boards. Adept in using different systems of Applicant tracking systems (ATS) like SAP, Manatal, BambooHR, Zoho Recruit, etc Well-equipped to communicate using various platforms like ZOOM, Skype, G-Meet, Teams, Slack, Basecamp etc Professional Achievements Alternative Email: Designed and implemented HR Policies & Handbook at Velwire - and Zero Gravity Ventures Limited (ZGVL) Industry exposure Prepared HRIS requirement matrix at Velwire Ltd and SEBPO. Development of HRIS for monthly KPI-based PMS system. Ensured “Job Description” for unique positions at Velwire (50+), BPO | Fintech | ITES | E-commerce | Software | Pharmaceuticals | HR Consultancy | Localization SEBPO (70+) & Fiber @ Home Ltd. (250+). Proficiency Planned & implemented technology-based functional training & Computer Literacy: MS-office (Word, PowerPoint, Excel, Visio), Canva Achieved “Certificate of Excellence” as Best Performer on May Language: Proficient in speaking & writing both in Bangla (as first Language) and English Personal Information Date of Birth: April 1991 Nationality: Bangladeshi Note Available immediately Open for fulltime/part-time Prepared Role Matrix of all departments & functions of Fiber@Home Ltd during the organizational restructuring project. workshop at Fiber @ Home Ltd. 26, 2016, in service tenure of ZGVL Present Employment status Globibo Web Link: https://www.velwire.com/ Business Type: Event, Localisation & Training Global Recruiter (13th May 2022 - continued) Working remotely Headquarters: Singapore Job Responsibilities (Focused Talent Management) 1. Ensure the right fit of candidates from different job boards like LinkedIn, Indeed, MyCareerFuture (using SingPass), Remotive, etc 2. Seamlessly maintain employee life cycle from onboarding to off-boarding. 3. Update ATS, Manatal. Previous Employment History Employment 5: Velwire Web Link: https://www.velwire.com/ Business Type: Fintech Solutions provider Manager, Human Resources (17th October 2021 – 30th June 2023) Headquarters: Singapore Job Responsibilities (Focused Talent Management and HR Operations) 1. Collaborate with HR Director to develop and design HR function which will furnish strategies, guidelines, and procedures within broad principles and policies to meet requirements supporting short and long-term business needs. 2. Assist in the articulation of the values and culture of the organization. 3. Ensure the right fit of candidates from different job boards. 4. Ensure HR automation through HRIS. 5. Seamlessly maintain employee life cycle from on-boarding to offboarding 6. Conduct pulse surveys to know best practices and recommend/implement changes in guidelines and procedures and benefit plans. 7. Coordinate employee engagement programs. Employment 4: SEBPO Web Link: https://sebpo.com/ Business Type: IT-Enabled Services (ITES) regarding BPO (Business Process Outsourcing) Deputy Manager, Human Resources (5th October 2020 – 10th October 2021) Headquarters: USA Job Responsibilities (Focused on Talent Management & Organizational Development) 1. Develop strategy for technical recruitment maintaining TAT. 2. Lead employer branding. 3. HRIS development & automation of HR processes. 4. Responsible for establishing T&D wing. 5. Develop SOP as per requirements. Employment 3: Fiber @ Home Ltd. Web Link: http://www.fiberathome.net/ Business Type: Nationwide Telecommunication Transmission Network (NTTN) Assistant Manager, Human Resources (1 September 2019 to 3 October 2020), Promoted. Senior Executive, Human Resources (05 September 2016 – 31 August 2019) Headquarters: Bangladesh Job Responsibilities (Focused on Talent Management & Organizational Development) 1. Prepare headcount budget and conduct the hiring process to find the best fit. 2. Build and maintain a strong candidate pipeline through various channels by utilizing various specialized job boards, social networks and networking initiatives. 3. Ensure smooth going of employee life cycle (From Onboarding to Offboarding). 4. Identify TNA according to unique position-wise competency mapping. 5. Prepare training calendar, budget & plan for training ROI. 6. Plan and organize training as per gap analysis between present vs required competency. 7. Plan new employee orientation and ensuring that employee is properly introduced and inducted. 8. look after Monthly Performance Evaluation (MPE) based on KPI. CV of Noorsat Alam 9. Plan and ensure job rotation as a part of succession planning. Employment 2: Zero Gravity Ventures Limited (A sister concern of Ananta Group) Web Link: http://zerogravity.com.bd/ Business Type: B2B E-commerce (Prime Concern: http://sindabad.com) Executive, Human Resources (01 September 2015 to 31 August 2016) Headquarters: Bangladesh Job Responsibilities (Focused on Talent Management & Organizational Development) 1. Maintains organization staff by establishing recruitment programs and maintain work structure by updating job requirements and job descriptions for all positions. 2. Facilitate individuals in managing their own development through Management Development Programs. 3. Develop, recommend, and implement policies and procedures 4. Prepare salary as well as maintain pay plan by conducting periodic pay surveys, preparing pay budgets, and recommending revisions. 5. Scheduling and conducting job evaluations and ensuring quarterly performance appraisal Employment 1: Square Pharmaceuticals Limited (A sister concern of Square Group) Web Link: http://www.squarepharma.com.bd/ Business Type: Pharmaceuticals Executive, Human Resources (31 August 2014 – 30 April 2015) Headquarters: Bangladesh Job Responsibilities (Focused on Recruitment & Learning and Development) 1. Interviewing and assessing prospective applicants and matching them with vacancies. 2. Operating SAP for recruitment and HR operations. 3. Develop, customize, and implement Induction programs for new joiners. 4. Assess training and development need aligning with organizational business strategy. 5. Harmonize facilities, equipment, and materials to support training activities effectively. 6. Facilitate in-Plant Trainees in managing their own development and career, through In-Plant Training Program. 7. Mediate and work out with labor leaders for interest-based negotiations and joint problemsolving. Academic History Master of Business Administration (MBA) Major in Human Resources Management Faculty of Business Studies University of Dhaka CGPA 3.69 (out of 4), 2013 Higher Secondary Certificate (HSC) Major in Business Studies Bogra Cantonment Public School & College CGPA 4.90 (out of 5), 2008 Bachelor of Business Administration (BBA) Major in Management Faculty of Business Studies University of Dhaka CGPA 3.52 (out of 4), 2012 Secondary School Certificate (SSC) Major in Business Studies Bogra Cantonment Public School & College CGPA 5.00 (out of 5), 2006 CV of Noorsat Alam Professional Learning Program Accomplishment Training Name Personality Profile Analysis: DISC assessment Facilitator's Details Incorporated By University Sayem Haq, Consultant at Dhaka Society for HR Mentoras Consultancy Management Services (DUSHRM) Mastering your communication skills Mr. Mifta zaman, founder of ReLearn, a consulting firm of learning & development Exchange your knowledge on labor laws Asim Mondal (D.G.M.-C.S.R. Dhaka University HR Audit -TÜV SÜD Professionals (DUHRP) Bangladesh) KPI Selection Workshop & Metric Selection for Dashboard Md. Mostafa Kamal, CSBP, C-PA, C-KPIP, C-KPI Practitioner Solving the Compensation Puzzle Bangladesh Association for Call center & outsourcing (BACCO) Tenure 1 Day 1 Day 1 Day Date 30 July, 2021 24 April, 2021 11 October, 2019 21st – 22nd September, 2019 Savvy Consultancy & Training 2 Days Mr. Ishtiak Ahmed Taher (Senior Consultant WorkSMART Consulting) Dhaka University HR Professionals (DUHRP) 1 Day 6 September, 2019 Behavioral Assessment: Tools & Techniques Mr. Sujit Chowdhury (CoFounder and Chief Business Officer at HR Plus Global Consulting Group from INDIA) World academy for Research & Development (WARD) 1 Day 25 January, 2019 Office 5 ‘S’ & Office Kaizen for increasing Efficiency & Productivity Rupak Nasrullah Zaidi (Certified KPI Professional, Business & Management Consultant and HR, Training & OD Practitioner) World academy for Research & Development (WARD) Habits – The Auto Pilot Md. Abdul Alim Munshi (Former Director – Fiber@Home Ltd) Fiber @ Home Limited Microsoft Excel (Formula & Functions) Md. Faruk Hossain (Sr. Manager, Finance & Accounts; Fiber@Home Ltd) Fiber @ Home Limited 1 Day 1 Day 1 Day 16 September, 2017 24 September, 2016 22 September, 2016 CV of Noorsat Alam