Norman Magayanes Bitancur

My name is Norman Bitancur and i studied at Divine Word College of Legazpi undergraduate of Bachelor of science in commerce major in management. I been a freelance graphic designer for 6 years and started working with bpo industry since 2012 and the account the I handled was a mortgage account it was a company based in United States where in i assist customers calling about their loan application, loan status and property inquiry. I also handled sales account like hotel reservation with expedia and the last company that i worked with is at West Contact Services and the account the handled there was Comcast where in i was designated as a billing specialist and technical support. Other than that we also upsell promos, upgrades and other products being offered by the account. If given a chance to be part of your team it will be a great flatform to showcase not just my sales skills but more of my customer service skills as well.