Dynamic and committed to excellence, a good sense of belonging and striving to maintain high standards of service quality and handling situations that always benefit both the company and the customer.
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- Knowledge:
- Travel and logistics advisor for tourists and migrants.
- Coordination and management capacity of employees in telemarketing and consumer service areas.
- Booking management for travel and hotel services.
- Organization and management of travel groups.
- Good knowledge of informatics and communication interface management.
- First Aid Intermediate Level.
- Considerable knowledge of food and beverage department management.
- Ability to handle medium transport vehicles
- Design and development of kitchen plans for domestic or industrial use.
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- Skills:
- Fast learning and training.
- Good retention of information and memory.
- Capacity for teamwork.
- Extensive work experience in different areas.
- Good work management under pressure or stress.
- Always looking for ways to improve.
- Enthusiastic about order and the correct execution of protocols in any area.
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Logistics manager & Sales - RORAIMA INTERNATIONAL C.A. - 04/2016 - 02/2020
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Responsabilities:
- In charge of organizing and supervising travel groups up to 40 persons for both tourist destinations and inexperienced migrants.
- Coordinate all the information the client receives from the agency and explain to the client how to use it during the trip.
- Monitor at all times the passenger's journey and its correct arrival at the destination.
- Resolution of any type of eventuality regarding the responsibilities of the company with the client.
- Supervise hospitality, transportation, tickets and logistics of clients.
- Sell travel packages
- Organization and supervision of passenger booking.
- Assist the CEO in different aspects of the company management.
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Tourist inn manager - BACKPACKER TOURS C.A. - 03/2011 - 02/2016
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Responsabilities:
- GIve a warm welcome to tourists and place them in their rooms.
- Make sure that each client is satisfied with their stay at all times.
- Provide the necessary information to the group for the expedition to be carried out (mostly in 2 or up to 3 languages)
- Obtain information on the preferences of each client regarding the food and drink to be desired.
- Cash management and inventory of the entire inn.
- Make the necessary purchases to supply the inn.
- In some cases transfer clients to departure points to expeditions or airports.
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Designer & Salesman - DECO GROUP ORIENTE C.A. - 11/2008 - 01/2011
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Responsabilities:
- Sell and design built-in kitchens for customers
- Measure and plan each design in person at the site to be installed
- Establish the cutting and assembly parameters of each piece of furniture designed and subsequently produced.
- Advise the customer on the best option for their purchase.
- Control each accessory that the customer acquires for his kitchen and make sure that it is installed by the staff.
- Supervising the delivery and installation of the entire group of furniture in each kitchen
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Sous Chef - BALAU Mediterranean Food - 09/2006 - 08/2008
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Responsabilities:
- Direct assistant to the executive chef
- Make sure that all the ingredients of the different dishes are ready for preparation.
- Keep the entire area in complete order and cleanliness.
- Assembly of main dishes and appetizers.
- Elaboration of primary materials for the assembly of elaborated dishes.
- Ability to supplant any area that for any reason is left unattended