Novia Marie Ordaneza

 NOVIA MARIE ORDANEZA- WORK EXPERIENCE: Peer Facilitator Guidance Center University of Cebu-Banilad June 2013 - October 2013 Assists Seminars Conducts Teacher’s Evaluation Tasked to make Documentation Report Assigned to check and verify Students’ Clearances Encoding and filing Tasked to invite students for counseling Sales Representative/Agent Blu connect Solutions Inc. A.S Fortuna, Mandaue, Cebu City February 2014 - July 2014 Take calls Make sales Telesales Executive/Agent Live2sell group of companies A.S Fortuna, Mandaue, Cebu City October 2014 – September 2015 Calling Business to business Calling consumer to consumer Make Sales Travel Counselor/Agent EXL Inc. / American Express The Link Building, I.T Park, Lahug, Cebu November 2015 - January 2017 Handling customer service Book flights, hotel, &car reservations Assist canceled flight internationally Travel Head Administrator/Back office Administrator Executive Boutique Call Center Skyrise 2, I.T Park, Lahug, Cebu City February 2017 – August 2017 Ticketing a flight Sent Email to clients daily for sales productivity Trained new hired travel admin agents Do Payment Plan/Transactions Back Office works Home-Based Out Bound Caller Top Uniforms Canada-Based Employer August 2017 – February 2018 Do Outbound Calling Gathering information of the prospect Data Mining Collecting basic information of a company ( Facebook, Twitter, Intagram, & Email) Sent Email to clients daily for Sales productivity & Daily Output