- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 43 years old
- Location:
- Portimão, Algarve, Portugal
- Experience:
- 15 years
Curriculum Vitae
PERSONAL INFO
Name: Nuno Gonçalo dos Santos Guerreiro Duarte
Birth Date: 1980/09/22
Portuguese Citizenship ID number:- – valid until 2017/01/05
Portuguese IRS number:-
Portuguese Social Security Number:-
International Banking Account Number:- - BES Portimão
Current Address: Avenida São João de Deus, 29, second floor - B.
Zip Code:- Portimão Algarve Portugal
Marital Status: Single
Drivers License: FA-, category B emited at 10/11/00 (DGV-Faro)
Languages: English excelent, French poor, German very poor, Spanish very poor, Italian very poor
Phone Number: - ; -
ACADEMIC BACKGROUND
UALG University of Algarve, Faro, Campus of Gambelas, DEEI (Department of Electronic, Engineering
and Information).
Frequented a major degree in Systems Engineering.
Frequented a major degree in Computer Science.
Favorite field of studies, Operating Systems, Network Design, Computer systems architectures, Digital
Systems, Mathematics, Network Security, System Security, Firewalls and Flow Control, Redundancy and
High Availability Systems.
Highschool Escola Secundária Manuel Teixeira Gomes, Portimão
* Conclusion of highschool specializing in the scientific area with 14 points (out of 20).
Emphasis on Biology, Psychology, Mathematics, Physics, Chemistry.
COMPLEMENTARY TRAINING
MS-DOS 6.xx, WINDOWS, OFFICE training provided by the company SEFITA. 19 points (out of 20 in
1994)
Programing, qBASIC, PASCAL, C training provided by the company Mundimática. 19 points (out of 20 in
1995)
PROFESSIONAL EXPERIENCE
MEO - Senior Specialist Engineer (2015-Present day)
Analysis and Field Force Management and Dispatching.
Planning and auditing the life span of all Field Force activities.
PT Portugal – Senior Specialist Engineer -)
Analysis, Field Force Management, Dispatching, KPI control, CRM and BI.
Emphasis on analysis and solving High priority, VIP and GOE problems.
PT Prime – IPTV Specialist Engineer -)
Analysis, management and control of operations of the transport, edge and access network for the
IPTV offer. Emphasis on CPE, HGW, STB, MediaRoom and VoD, MPLS, Electrical
Interferences, Billing and Fraud, Costumer QoS abuse analysis.
PT Comunicações – IPTV Junior Engineer -)
Technical, administrative supervision and Management of the Edge and Access network, copper
and fiber, for maintenance and deployment of wireline services like GPON/FTTH, Bitstream,
ADSL, IPTV and PSTN/PBX. Systems and operated: IPTV Microsoft/Ericson Mediaroom SMT,
PSTN/ISDN switches S12/EWSD, Lucent, Alcatel, Siemens, PTinov DSLAMs, Huawei and
Alcatel-Lucent OLTs, CPE’s, v-servers and d-servers.
PT Comunicações – Trainee -)
Internship at the department responsible for management and supervision of the Field Force
maintenance operations for wireline offerings, both consumer and enterprise segments.
PT Comunicações – Support Technician -)
Mobile station at the beach of Armação de Pêra: Direct costumer service, sales, technical
assistance, internet access, on job training for my peers for software: telecab e cibercontrol in a
cyber café scenario and pre/post paid phone booths.
TuxSP Internet Services - Consulting -)
Oliveira do Hospital: Consulting, security, systems administrator and advanced helpdesk.
Keyroles: Linux and BSD systems maintenance, mySQL databases; email servers sendmail e
qmail; HTTP apache servers; FTP servers proftpd, vsftpd e pureftpd; CMS ZOPE/plone,
intrusion detection systems, forensics analysis and firewall supervision.
Pasta Aberta, Internet Services – Responsible for the technical dept. (1999)
Portimão: SoHo Hardware and Software, installing OS, troubleshooting, configuration.
http://www.pastaaberta.pt
TECHNICAL KNOWLEDGE:
Hardware:
Mastery of architectures: x86/i386, amd64 and macppc (newworld), assembly, repairing,
troubleshooting. Both SoHo and Enterprise level hardware (workstation and server)
Medium knowledge of architectures: sparc/sparc64, alpha, sgi/mips e hp/pa-risc, assembly,
repairing, troubleshooting. (workstation and server)
Networks:
Advanced theory and practice knowledge of network concepts, TCP/IP, IPv4, IPv6, MPLS,
VPNs, VPLS, IPsec, managed hub/switches, routers SoHo (Small Office/Home Office) xDSL
and/or DOCSIS and wireless custom solutions IEEE 802.11x (a,b,g).
Advanced knowledge of a wireline copper/fiber/PSTN network/architecture, to service SFT,
ADSL, IPTV, GPON, FTTH.
Advanced knowledge of theory and operation of DSLAMs and BBRAS, from vendors like
Alcatel, Lucent, PTinovação, Siemens and Juniper.
Advanced knowledge of operating in CLI mode, both Alcatel-S12 and Siemens-EWSD switches.
Advanced knowledge of ATM and IP networks, for routing and traffic policies, shapping, QoS,
firewall and load balancing using OpenSource operating systems. (pf, ipfw, ipfirewall, iptables,
access control lists, tcp wrappers, binding, CARP, HAST,etc).
Advanced and extensive knowledge and usage of web frameworks and portals to operate and
manage any Telecom equipment park and Field Force.
Advanced knowledge of electrical measurements interpretation both on PoTS and ISDN.
Advanced knowledge of ADSL technology, senior analyst for frequency fingerprints and
interferences.
Advanced IPv6 bind DNS hands on experience.
Operating Systems:
Microsoft: MS-DOS 6.0-6.22 and Windows 3.0-8.1
Gnu/Linux: Slackware Linux 3.4 to Slackware Linux 14.1 http://www.slackware.com
BSD: FreeBSD 4.3-10.1 (-stable) http://www.freebsd.org
OpenBSD 2.6-5.6 (-stable) http://www.openbsd.org
NetBSD 1.6-6.1.5 (-stable) http://www.netbsd.org
PCBSD 1.0-10.1 http://www.pcbsd.org
Cloud Solutions:
Owncloud http://owncloud.org/
Virtualization (VPS) Solutions:
VirtualBox https://www.virtualbox.org/
FreeBSD Jails https://www.freebsd.org/doc/handbook/jails.html
Xen http://www.xenproject.org/
Intrusion Detection Systems:
Suricata http://suricata-ids.org/
Snort https://www.snort.org/
Firewalls/routers Solutions:
Deep understanding and experience of firewall software, routing, QoS solutions and load balancing under
GNU/Linux: ipfwadm (linux 2.0.x), ipchains (linux 2.2.x) and iptables (linux 2.4.x/2.6.x); route,
iproute2+tc http://www.lartc.org
Deep understanding and experience of firewall software, routing, QoS solutions and load balancing under
FreeBSD, netBSD and openBSD: IPFILTER (IPF), IPFIREWALL (IPFW) e OpenBSD's PacketFilter (PF)
e ALTQ. http://www.openbsd.org/faq/pf/carp.html
Email Servers:
SendMail http://www.sendmail.org
Postfix http://www.postfix.org
Qmail http://qmail.nfsi.pt/top.html
Exim http://exim.org
FTP Servers:
ProFTPd http://www.proftpd.org
PureFTPd http://www.pureftpd.org/project/pure-ftpd
vsFTPd http://vsftpd.org
http/HTTPS Servers:
Apache http://httpd.apache.org/
Zope http://www.zope.org/
Nginx http://nginx.org/
Squid http://squid.org (caching server)
Database Servers:
mySQL http://www.mysql.org
PostgreSQL http://www.postgresql.org
Storage Solutions:
Samba SMB/CIFS http://www.samba.org
Network File System http://en.wikipedia.org/wiki/Network_File_System
winSCP http://www.winscp.net
FreeNAS http://www.freenas.org/
Bacula http://blog.bacula.org
WebMail Solutions:
SquirrelWebMail http://squirrelmail.org
Horde+IMP http://www.horde.org http://www.horde.org/imp
VoIP Solutions (Voice-over-IP):
Asterisk http://www.asterisk.org
Web Solutions (apache+mysql+php ou zope cms):
PHPbb Forum http://www.phpbb.com
Plone CMS http://plone.org/about/plone
Squishdot weblog http://squishdot.org
Phpnuke news automated system http://phpnuke.org
Oscommerce http://www.oscommerce.com
Mambo CMS http://www.mamboserver.com
Moodle e-education http://moodle.org
Programming:
Basic knowledge of both algorithmic and object oriented programming languages.
Basic, Pascal, C/C++, ASSEMBLY, Smalltalk, PHP, SQL, TCL, BASH, python, perl, JAVA.
Electronics:
Very humble and basic knowledge of simple elements of electronics and circuitry schematics design.
Security:
Keep myself daily updated relatively to server security software 0days, either leaked privately and/or
leaked publicly. Also aware of the sensitivity of social engineering techniques and users habits, that may
lead to security breaches/leaks. Some websites used as information sources: http://exploit-db.com ,
http://packetstormsecurity.com , https://www.defcon.org . Occasionally, i do, for private and government
entities, expertise analysis such as system/network forensics and "penetration testing".
Communication skills:
Due to my recent collaboration within PT, my communication skills, both verbal as well as written have
been tremendously improved, either addressing a single individual or a group of individuals.
EXTRA CURRICULAR AND POST-WORK ACTIVITIES:
Implementation and advanced testing of virtualization, cloud, high availability in ipv6-only and
ipv4/ipv6 dual stacked environments, under freebsd jails, owncloud.
First formal introduction to the PT south region technicians and engineering FieldForce about basic
notions and concepts of the IPv6 protocol and PT’s solution to address the IPv6 revolution/evolution.
Contextualized in the annual meetings of the department DPD\OCC23 (2011)
(there are videos available)
HTTP://WWW.TELECOM.PT/IPV6/
Active member of the Portugal telecom IPv6 taskforce
Honorary member of the alumni computer science guild Núcleo de Estudantes de Informática (NEI)
of the Departement of Engineering (DEEI) Electronic and Computer Science of the Science and
Technology Faculty of the University of Algarve (Ualg) http://www.deei.fct.ualg.pt/nei/ (since 2011)
Lecture about security: Invited to give a lecture about security from a highschool teacher
perspective held on the campus of Penha at the University of Algarve, 30th June 2009. This invite
came from the Computer Science high school teachers Guild in Algarve.
Project Colmeia (beehive): This project consisted in the creation of a (HPC high performance
computing) super-computer composed by several ordinary normal personal computers, commonly labeled
as "cluster", the hardware used was donated and considered obsolete for any present day usage.
http://www.deei.fct.ualg.pt/nei/colmeia/ -)
NEI: Co-founder of the Alumni Computer Science Club (NEI) of the Departament of Engineering (DEEI)
Electronics and Computer Science of the Faculty of Sciences and Technology (FCT) of the University of
Algarve (Ualg) http://www.deei.fct.ualg.pt/nei/ (2004-present day)
BSDCertification: BSD Certification Group Inc. colaborator and translator to the portuguese language.
"The BSD Certification Group Inc. is a non-profit organization committed to creating and maintaining a
global certification standard for system administration on BSD based operating systems."
http://www.bsdcertification.org/index.php?NAV=Meet%20Us&Member=054 -)
NIS: Co-founder and Secretary General of the first Computer Science and Systems Alumni Club,
aggregated with Alumni Association of University of Algarve. -)
Linux Evangelism Lecture: Was invited to give away a lecture about the operating system Gnu/Linux at
the highschool Escola Secundária Poeta António Aleixo in the city of Portimão for computer sciences
student and teacher population, invitation whose initiative was carried out by all the teachers aggregated to
the Computer Science department in that highschool. (May 2004)
Wireless.com.pt: Co-founder and Co-administrator of the biggest forum about wireless technologies and
networks in Portugal. -)
PTon: Consultant, Administrator, CSO (Chief Security Officer) and advanced helpdesk & troubleshooting
for this internet service provider. Main focus was: mysql databases, name based and ip based http virtual
hosts for webhosting solutions like oscommerce, phpbb, phpmyadmin, security forensics and counter
measures, etc. (current company name http://tuxSP.pt) (2001)
PTMLinux: Co-organizer for the event that took place 22nd of March and 23rd of March (2002),
respectively, Friday and Saturday, from 10am to 11pm at the campus of University of Algarve in Portimão,
as a module of the agenda contextualized in the Março Jovem agenda for the Arts & Culture department of
the mayor’s office of the city of Portimão. http://ptmlinux.ultimate.pt/ (22 e 23 de March de 2002)
Unix servers nas Escolas EB2+3: Installation and configuration of several servers using FreeBSD and
Slackware Linux, and using isdn modems as the internet uplink, to provide the following schools with
internet access and services under the supervision of the Professor Henrique Silva:
http://www.eb23-eng-nuno-mergulhao.rcts.pt http://www.eb23-armacao-pera.rcts.pt
http://www.eps-portimao.rcts.pt/
The following services were installed and configured: email, http/web, ftp, samba, moodle, joomla,
webmail/squirrelwebmail, phpmyadmin, phpbb, ssh, telnet+ssl, proxy/squid, firewall, etc. (1999 to 2002)
DUAL PROFILE (keywords)
TELECOM business: Currently with 10+ years of experience,
(analyst , technical and general management)
CRM/BI, dispatching and prioritorization, field force management, ticketing systems science, IPtv, adsl,
bbras, copper/phiber, AAA/RADIUS, S12/EWSD, wholesale, billing, core/edge/access networks, KPI’s,
objectives, goals, mission aware, mission critical, tech support, fraud detection/analysis, problem solving,
international peering, costs reduction, APEX, CAPEX, IPv6.
IT business: Currently with 15+ years of experience with unix servers,
(consultant, general manager, specialist engineer, deployment, solution architect)
Servers, security, cloud solutions, VPS virtualization, backup solutions, firewalls, logging systems,
operating systems, jails/sandboxes/containers, obscurity, IPv4/IPv6, tunnels/IPsec/crypto, VPN,
webmails/MTA’s solutions, pen testing, portals/web frameworks, zope/python, bash/unix scripting,
dns/IPv6/bind/outbound, ftp/ssh/telnet, remote X/remote gui’s, forensic analysis, beta testing/stress testing,
unix/Linux/*BSD, problem solving, automation, e-learning solutions, 24/7/365, 100% uptime, redundancy,
costs reduction, architecture and design of solutions, availability, bottlenecks, IPv6, video on demand,
HaST, CARP.
I can be available to start a new project, and/or, a new collaboration within 30 days.
