Obaje Samuel Paul

OBAJE SAMUEL PAUL-,-|-| www.linkedin.com/in/obajesamuel Abuja, Federal Capital Territory, Nigeria System Analyst Information Technology | Data Analytics | System Audits Dynamic and skilled systems analyst with over 4 years’ experience providing technical support and maintaining efficiency of hardware and software. Cost saving system support professional with sound analytical and troubleshooting skills. At Nexia Agbo Abel & Co., resolved company – wide connectivity issues by reconfiguring software, saving an estimated amount per year. Successful at systems installation and configuration, cyber security, regular system maintenance, problem solving and providing full range technical support to end users. Also possessing excellent data analysis and critical thinking skills. • • • • • CORE IT COMPETENCIES • System Maintenance • Adaptability & Resilience Solution Development • Team Leadership • Effective Communication System Configuration • Monitoring & Evaluation • Microsoft Office Programs Data Analysis • Troubleshooting/Auditing • Time Management Cyber Security • Machine Learning with Azure • Power Business Intelligence Critical Thinking Ability Disciplined and flexible problem-solving approach that balances business goals with end-user needs. PROFESSIONAL EXPERIENCE Nexia Agbo Abel & Co. | Abuja, Nigeria |100 - 200 Employees Senior Associate II System Administrator/ICT Support Officer March 2018 – present Key Responsibilities • Analysing network security to assess areas in need of improvement and developing solutions. • Planning, coordinating, and evaluating IT and electronic data operations. • Developing and implementing systems policies and procedures. • Ensure security of data, network access and backup systems • Conducting system audits, troubleshooting and coordinating periodic maintenance • Guiding the implementation of company-wide enterprise security strategy for network and hardware, data protection, disaster recovery and endpoint protection. • Allocating, installing and configuring computers in line with the company’s system configuration standards for deployment to offices organization. • Providing levels 1&2 technical support to over 15 enterprise users across offices within the company. Key Achievements • Resolved company – wide connectivity issues by reconfiguring software that impacted TCP/IP, saving an estimated amount per year. • Performed analysis and design process improvement resulting in a saving an estimated amount. • Improved performance of enterprise applications such as SAGE 50, HRMS, Adservio, One-Drive, and Microsoft Outlook through periodic troubleshooting. • Reduced downtime of computers by 20% by performing regular maintenance of hardware and software. • Maintained 97% satisfaction rating in monthly end-user scoring through applied interpersonal skills and providing timely solutions. OBAJE SAMUEL PAUL-,-|-| www.linkedin.com/in/obajesamuel Office of The Secretary to Niger State Government | Minna, Niger State (NYSC) ICT Support Officer August 2019 – July 2020 Key Achievements: • Installed and configured 20+ computers following the organization’s system configuration standards for deployment across the organization. • Set up new accounts and staff profiles and resolved all account/password issues in a timely manner. • Created support documentation that empowered and enabled front desk officers to leverage system features and find resolutions to questions without intervention from system support team. • Conducted periodic system troubleshooting and diagnosis, identified network problems and resolved all hardware/software faults with 100% effectiveness and speed. EDUCATION & PROFESSIONAL CREDENTIALS B.Sc. Computer Science – Kwararafa University, Wukari, Nigeria: 2018 National Institute of Information Technology (NIIT) Professional Diploma in Data Analytics Hands-on Institute of Information Technology (HIIT) Certificate in Cyber – Security TCM Security Certificate in Penetration Testing - In view TCM Security Practical Web Application Security and Testing - In view TCM Security Mobile Application Penetration Testing - In view Referees Available on Request