Obidimbu Augusta

Welcome to my profile. My name is Augusta Obidimbu. With three years of invaluable experience in customer support within the Fintech industry, I am confident in my ability to contribute to the success of your team.

In my previous role I honed my customer service skills by successfully resolving complex inquiries and issues. I am well-versed in using Zendesk to manage and streamline customer interactions, ensuring timely and effective resolutions. My proficiency in utilizing Slack for internal communication further enhances my ability to collaborate seamlessly with team members, fostering an environment of efficiency and open communication.

I am excited about the prospect of joining and contributing my skills to enhance customer experiences. Your commitment to providing support through multiple channels aligns with my background in handling customer inquiries via phone, live chat, and email. I am confident that my dedication to customer satisfaction and my adept use of Zendesk and Slack make me a strong fit for this role.

Moreover, my experience in the Fintech industry has equipped me with a solid understanding of the unique challenges and demands of the sector. I am committed to maintaining the high standards of service expected in this dynamic field and am eager to bring my skills to the company.

I am enthusiastic about the opportunity to contribute to the success of your team and looking forward to the possibility of discussing how my skills align with the goals of company.