Ogunsola Roseline

OGUNSOLA ROSELINE FOLUKE 5, Peace Lane, Ibadan Nigeria (-- EXPERIENCE Customer Service Representative PZ Nigeria, Ibadan - Customer support helping with complaints and questions of customers. ➢ Give customer information about products and services, ➢ Helping customers understand the product and responding promptly to ➢ Customer inquiries. ➢ Handle complaints and are responsible for maintaining overall goodwill between the organization and its customers. ➢ Manage data regarding customer satisfaction and reports. Administrative Assistant Federal Polytechnic Nekede, Owerri - ➢ Opened, sorted, and distributed incoming messages and ➢ correspondence ➢ Purchased and maintained office supply inventories, and always ➢ careful to adhere to budgeting practices ➢ Greeted visitors and determined to whom and when they could speak with specific individuals ➢ Recorded, transcribed, and distributed minutes of meetings ➢ Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management EDUCATION Federal University of Agriculture Abeokuta, Nigeria Bachelor of Science (B.Sc.) in Home Science and Management Specialty in Child Development and Family studies THE POLYTECHNIC IBADAN, Nigeria National Diploma in Food Science and Technology. Core Competencies ➢ Executive Support ➢ Corporate Communication ➢ Customer Relationship ➢ Management ➢ Sales and Marketing Skills ➢ Effective communication and interpersonal relationship ➢ Teamwork skills ➢ Project planning ➢ Organizational skill ➢ Computer application proficiency: Ms office suites ➢ Critical and analytical thinking with a good sense of judgment