Ojiteli Kenechukwu

Hi, my name is Ojiteli K. Are you looking for a reliable customer support representative, who is proficient in English language, and a virtual assistant who will make things easier for you by taking any tasks for you or your company? then, look no further because I am your go to person. I have a customer service representative record in the financial industry, but with my experience I am open to and willing to navigate to other industries.

I assure you that when serving customers, I put myself in their shoes and try my best to permanently resolve their issues while being empathic, I possess great problem solving skills that allow me respond to customer's complaints and issues and also wow prospective customers in a professional way.

My experience in customer (people) service has equipped me with the following skills:

• Attention to Details

• Active Listening skills

• Building customer loyalty and maintaining customer relationship

• Providing outstanding service and support to meet and exceed requirements and expectations

• Time Management skills

• Positive attitude

• Empathy

• Patience

• Complaint and issue resolution in the shortest possible time

• Excellent communication skills

• Ability to learn new things to improve productivity

• Use of support tools such as freshdesk, zendesk, open to learning and using other tools asides tools mentioned

I would honestly love to contribute my skills and personal attribute to the team.

Kindly drop me an inbox message and let's explore the possibilities of great customer support in doing business together.

Regards,

Ojiteli K