Olivia Ormond

Hello I’m Olivia Ormond -- Skills I am an organized, self-starting individual looking to obtain a job in which I can grow while contributing to a team environment. Experience August 2013 - March 2016 Desjardins Financial Security, Vancouver, BC​ - Support Clerk ● Payment and calculation of maternity, short term and long term claims ● Setup of paper and electronic claimant files ● Ordering office supplies ● Composing template letters to claimants and contacting claimants via telephone ● Assisting claims specialists and managers with various needs March 2013 - August 2013 Saberi Clinic, Burnaby, BC​ - Medical Office Assistant ● Creation of new patient files electronically using Plexia ● Booking and confirming appointments ● Delegating tasks to doctors within the clinic July 2011 - August 2013 Megahair Family - Zennkai Salon, Vancouver, BC​ - Salon Manager ● Hiring and training new staff, setting goals and keeping staff accountable and motivated ● Booking and confirming client services ● Providing up to date product knowledge to clients All other employment history available upon request. Education 2011 - 2012 British Columbia Institute of Technology, Burnaby, BC​ - Associates Certificate Medical Office Assistant Program 2009 - 2010 Blanche MacDonald, Vancouver, BC​ - Diploma Makeup Artistry 2 2005 - 2007 Charles P Allen High School, Bedford, NS​ - Diploma, Honours