Oluchi Tessy Nicholas

Hi, thank you for visiting my profile. 🤝 You don't need three personnel in your team when you can hire only me to handle your customers, social media platforms, and project management while also supporting you as an Executive.

As a business owner, you should be making constant sales and profits because you have worked on your business model, and structure and I know that you have invested a lot into your business. However, are you making your desired sales? are you breaking even enough? This is where I come in.

I am an independent, customer-centric, and self-motivated professional with proven skills of working in the eCommerce, hospitality, B2B, and B2C industries.

I am skilled in customer service, technical support, phone support, sales, and marketing.

My Skills include:

⭐ Excellent communication skills

⭐ CRM tools {Zendesk, Freshdesk, Zoho, Hubspot, Salesforce, etc}

⭐ Communication tools { Slack, Zoom, Skype, Google Meet, etc}

⭐ Problem solving & Troubleshooting

⭐ Project management { Trello, Asana, ClickUp, Monday.com, etc}

⭐ Google Suite

⭐ Microsoft Suite

⭐ Technical skills

My Services include:

▶ Phone Support

▶ Email Support & Management

▶ Live chat

▶ Appointment Scheduling

▶ Helpdesk

▶ Technical Support

▶ Email marketing

▶ Community management

▶ Social Media Management

▶ Graphics design {Canva}

I believe a satisfied customer would keep more work flowing and the Check coming in as well.

Reach out to me soon, and let us discuss about your project and how I may use my expertise to build your customer base and upscale your revenue.

Best regards,

Tessy.