Oluwakemi Ojo

OJO OLUWAKEMI CO N TACT PROFESSIONAL SUMMARY 57,Ogunmuyiwa street, Surulere, Lagos 10001 Nigeria Hardworking and reliable Customer care representative focused on going above and beyond to support team and serve customers, loves a challenging and harmonious working environment, where my potentials would be optimally utlilized, in order to achieve professional distinction. -- SKILLS • • • • Social media marketing Customer Service Customer Support. Virtual Assistant. EXPERIENCE Sheeda Services Events | Island, Lagos, Nigeria ● July 2021 - Current Customer Service Representative • • • • Handling of customers complaints. Answering phones calls. Responding to emails. Handling day to day operations of the organization. Rainbow Advertising Company | Falolu, Lagos, Nigeria ● March 2017 - January 2020 Client Service Executive • • • • Intermediary between company and clients. Attending to emails, phones calls. Help customers find products. Provide clients with information about product and helping them resolve issues. Adold Engineering Development | Opebi Allen, Lagos, Nigeria ● May 2013 - January 2017 Facility Manager • • • • • Attend to the day to day activities of the facility. Supervising contractors. Responsible for the upkeep of the organization. Supervision of teams and staff members. Dealing with emergencies. Nigeria Port Authority | Apapa, Lagos, Nigeria ● March 2006 - April 2013 Secretary • • • • Answering Calls and attending to emails. Organizing documents and paper work. Maintaining and ordering company supplies. Assisting with project task. Metropolitan 247 | Lagos, Lagos, Nigeria ● January 2012 - March 2013 Brand Ambassador • • • • Brand and product knowledge to anticipate customers questions. Promotion of company products . Increasing product and brand awareness and visibilities. Responding to offline and online reviews. E D U C AT I O N February 2015 OND - Business Administration Yaba College of Technology, Yaba, Lagos, Nigeria LANGUAGES English Yoruba Fluent Fluent