I am a language graduate with a major in English. My first job was as an appointment setter and from there I started working at a Florida-based real estate company, doing mainly lead management, cold and warm calls, attending incoming calls, contacting prospects, customer service, etc.
My last job was with a virtual assistance company, doing pretty much the same real estate-oriented business plus managing different CRM such as LionDesk, Firepoint, Follow Up Boss, and others.