Pablo Pereyra

Pablo Isidoro Pereyra Paraguay 795 San Ignacio, Misiones 3322 Argentina-- - skype: pabloisidorop CAREER OBJECTIVE JD Edwards HR-FIN business analyst, with SAP and IT helpdesk backgound. WORK EXPERIENCE 2017 November/Present Work as a Freelancer Freelancing activities – Misiones Argentina Remote business support: customer service, telesales, IT helpdesk. Translation English – Spanish. 2015 November/2017 September Analyst JD Edwards HR Business Chevron – Buenos Aires Argentina Analysis, design, implementation, testing, training and documentation activities in both new installation projects as well as enhancements. Daily work supporting the existing business function. Consulting services with active customer interaction. Tasks performed for Chevron Upstream division with more than 20,000 active users across the 6 continents in Human Resources processes. Project Management developed in JDE HR specific enhancements. Relevant accomplishments: Active participation in the upgrade of JDE from 8.11 to 9.2 as a mission control team member. Annual JDE Disaster recovery exercise in which HR group completed all planned activities within 70% of planned time. Current DBA Automation interface for Angola BU. 2012 June/October 2015 SAP Support Analyst Chevron – Buenos Aires Argentina Support in specific projects as well as current operations in both JDE HR and SAP(cross-module) environments. Activities under CTS scope – Applying SAP notes and their manual pre-requisites, syntax errors corrections, Support packages, Transport requests handling and approval cycle. UC4 administration: creation/update/deletion of jobs, process chains, events and other objects that are triggered to SAP R3/APO/BW and Unix servers. Associated troubleshooting – connection errors, forecasts, etc. SAP MDM: Data sync analysis among R3, BW, JDE Edwards, AD and other platforms(IDAdmin, local white pages). Manual data trigger from R3 to MDM. Relevant accomplishment: March, 2015 – Technical coordination in SD Nota fiscal implementation in Brazil – 403 SAP notes applied with their corresponding additional steps/configurations. Successful go live with no critical issues reported. 2012 March/April 2012 COBOL Programmer Capgemini Argentina SA – Buenos Aires - Argentina. Introduction to COBOL basics. SQL calls and operations. Code writing from functional requirements. Compilation and basic testing before job promotion. Changeman and JCL. Relevant accomplishment: COBOL support for PSA Peugeot based in Buenos Aires. 2009 – 2012 IT Technitian II SAP Argentina SA – Buenos Aires - Argentina. Support of routine/basic infrastructure and application tools. Provision of basic resolution for routine systems problems. Contribution to projects supporting the implementation and operations of computing infrastructure and business applications. Administration of PGP, Blackberry, Afaria, SecurID, Microsft Exchange, Citrix, Cisco VPN which included accounts setup, password reset, sync issues troubleshooting as well as other first level support tasks. Active Directory users and groups. Support to Microsft Windows and Microsft Office products. Handling of specific cross-module SAP tasks for time, CRM, SAP GUI, FI modules. Relevant accomplishment: Be part of a global division that supported more than 50,000 SAP employees worldwide with their IT infrastructure. 2007 – 2008 Customer service representative Teletech Argentina SA - Buenos Aires – Argentina. Sales and Customer service (end users) for a phone company based in the USA. Order support, returns, replacements, activation. Relevant accomplishments: Daily direct contact to customers from USA. Knowledge of cellular phone carriers, networks and devices used. Solid troubleshooting skills. EDUCATION 2009 – 2019 Degree in computer science at Universidad Siglo 21. Computing science. Nov 2011 – dic 2011 ABAP official academy at Buffa Sistemas. Buenos Aires, Argentina. LANGUAGE SKILLS Spanish, native. English, fluent. German, basic knowledge. Portuguese, basic knowledge.