Pamela White

Pamela White Thiells, NY 10984 -- Computer & Internet LiteracyTime Management CommunicationOrganization Writing Researching Certifications: The Complete Freelance Writing Course: Beginner to Pro 2020-present Editing Mastery: How to Edit Writing to Perfection 2020-present Microsoft Excel-Basic 2018-present Microsoft Outlook 2018-present Microsoft Access 2018-present EDUCATION Bachelor of Arts, English, Rider University PROFESSIONAL EXPERIENCE Part Time Circulation Clerk, Palisades Free Library, Palisades, NY 2018-present Provide information about library services and events to patrons. Maintain calendar and processes new books. Respond positively to patron questions and concerns in person and on the phone. Research items for patrons as needed using library software. Utilize Symphony Workflows to collect fines, remove holds, check-in and check-out library materials. Assist patrons in a pleasant and professional way with their library needs. Create a neat and inviting appearance by maintaining a clean circulation desk and by shelving library materials. Teacher Assistant, Head Start of Rockland, Haverstraw, NY 2009-present Organize and coordinate STEM activities for 20 children with head teacher. Collaborate with other staff at meetings in regards to school programs. Research topics and assist in classroom teaching using a smart board. Communicate educational teaching strategies with head teacher which maximizes students learning and readiness skills. Maintain and organize classroom files, edits and proofreads paperwork for observations. Evaluate each child on academic areas and reports collected information on their COR Assessment, highlighting their academic progress. Maintain confidentiality in regards to personal and sensitive information pertaining to children. ADDITIONAL EXPERIENCE Hotel Mystery Shopper, Hospitality Softnet, Remote 2019-present Performing detailed research online at hotel websites as needed to obtain negotiated rates on rooms. Placing phone calls to hotel reservation specialists as needed to obtain negotiated rates unavailable online. Inputting data received online and by phone accurately onto a google sheets document. Shadow Yearbook Photographer, Rider University, Lawrenceville, NJ - Took photos at various campus activities. Assisted with layouts for photos, wrote and typed intriguing captions, edited and reviewed for accuracy. Collaborated with other staff to develop a theme for yearbook. Assisted executive director with typing, filing, and other office duties as needed.