Patricia Jose
SEO Specialist | Social Media Manager | Marketer | Content Creator | General Virtual Assistant | Manila
Philippines |-| -
PROFESSIONAL
OVERVIEW
WORK EXPERIENCES
I have been working in the BPO Industry since 2015,
handling customer service via email, a chat moderator,
and I became a Qualify Assurance Officer. Also, an
experienced SEO Specialist who is persistent in keeping
up to date on any SEO changes by the major search
engines.
SEO Analyst - Colleyville Carper Cleaning
June 2021 to March 2022
If you are looking for someone who wants to amplify
your business we are the right fit. I'm a SEO Specialist,
Social Media Manager, Marketer, Content Creator and
General VA. I can help businesses grow and establish
their businesses through SEO strategies, marketing,
content planning, and management. If you want to
multiply your revenue you will need my services.
SKILLS
·Google My Business (GMB)
·Off-Page Optimization
·On-Page Optimization
·Content Writing
·Google Search Console
Responsible for assessing the websites of clients
and preparing a strategy with a task.
Monitoring algorithms that have been scheduled
as well as unscheduled changes to the main
search engines.
Represented the company at range of Internet
marketing seminars and symposiums.
SEO Analyst - Keller TX Garage Door Company
May to December 2021
Created comprehensive metrics and generated
web traffic reports based on those metrics.
Collaboration with marketing partners to create
link building programs for clients.
Responsible for ensuring SEO guidelines and the
integrity of each website of the customer.
SEO Analyst - Roofing Haslet TX
March to October 2020
·Google Analytics
·Social Media Management
·Social Media Marketing (Facebook, Instagram, TikTok,
Twitter, LinkedIn, Pinterest)
·Social Media Community Management (Discord,
Telegram, WhatsApp)
·Social Media Content Creation & Curation
·Social Media Outreach
·Social Media User Engagement
·Brand Recognition/ Awareness
·Email Marketing
·Influencer Marketing
·Basic Graphic Design Using Canva
·WordPress
We created an initial introduction kit for
customers who are new, which described the
benefits of a good SEO.
Responsible for regular customer education
classes on how they can correctly keep their
websites up to date and functional.
Worked with an IT group to monitor web
services and make them more efficient.
Patricia Jose
SEO Specialist | Social Media Manager | Marketer | Content Creator | General Virtual Assistant | Manila
Philippines |-| -
TRAININGS
WORK EXPERIENCES
Training 1
Training Agency: Lejit Academy
Date: December 2021
Quality Assurance Officer - AsiaPro Outsourcing Ltd.
May 2019 – up to present
Training 2
Training Agency: PRO VA
Date: January 2022
Training 3
Training Agency: PRO VA
Date: June 2022
CERTIFICATES
Training 1
Training Agency: Lejit Academy - General VA
Course
Date: December 2021
Training 2
Training Agency: PRO VA - Social Media
Management in-depth Training
Date: January 2022
Training 3
Training Agency: PRO VA - Search Engine
Optimization Online Course
Date: June 2022
CHARACTER REFERENCES
Available upon request.
Making sure all our agents are following standard
procedures on how to handle different types of rooms
and players.
Tracking every agent’s progress and assist the needs in
improving handling of our bingo rooms.
Provides coaching sessions based on Manila Audits, UK
Feedback and Reviews. Carefully highlighting strengths
and room for improvement.
Chat Moderator - Paragon International Customer Care
(former name of now AsiaPro Outsourcing Ltd)
June 2018-May 2019
Worked with one of the big brand Sky Bingo that deals
with players all over the UK.
Making sure that room has a friendly environment and
implementing proper chat etiquette.
Assisting players with their queries and coordinating
with UK Team if there were further concerns from
most of the customers.
Verifications Analyst - Paragon International Customer
Care (former name of now AsiaPro Outsourcing Ltd)
Nov 2015- Oct 2017
Receive and analyze players documents to pass the
account verification.
Checking the documents sent by or required by the
relevant department to be able to process withdrawal
request.
Provide quality assistance to players regarding
document concerns.
