Personable and conscientious CSM with 6 years of Virtual Assistant Experience. I worked as a customer service representative on Shopify, Amazon, and Walmart accounts. Email Management, Processing orders, PayPal disputes, Cancellations, Refunds, Editing Product Descriptions (copywriting), and even doing video ads, and graphic designs are a few of my skills.
I am an Events Management National Certificate 3 holder, and still aiming for more knowledge about customer services to be able to expand my field.