Pearl Lyn Pangilinan

Pearl Lyn D. Pangilinan Phs4 1412 Grandcanyon north St. Parkhomes subd Tunasan Muntinlupa Muntinlupa, Metro Manila, 1770 TEL #: - Cell #:- Email Add:- OBJECTIVE To obtain a position where I can maximize my skills, Knowledge, quality assurance, training experience, customer service, and a successful track record in the business process outsourcing. WORK EXPERIENCE AIG BPSI , Alabang Philippines Business Processing Analyst September 2007 – December 2008 Audit Complex Bills Review Judicial Request Process Reconsiderations Assist Customer Service representatives on the dispute of the Provider Conduct Floor Supports AIG SHARED SERVICES, Alabang Philippines Sr. Business Processing Specialist January 2010 – July 2016 Audit Complex Bills Review Judicial Request Process Reconsiderations Assist Customer Service representatives on the dispute of the Provider Conduct Floor Supports Upwork Order Processor April 1 2017 – Present Fulfilled orders through Oberlo Sync orders from oberlo to aliexpress.  Tracking orders, ensuring that they are shipped on time, and that they are delivered on time.  Responding to email requests from customers, both pre-sales and after-sales queries. Product Upload Dropified EDUCATION Adventist University of the Philippines, Silang Cavite BS in Psychology,- ADDITIONAL SKILLS Good Customer Service Excellent Knowledge of bills processing Dependability Customer Focus Flexible