Petra Odima

My name is Lulu Petra Odima. I am an expert with email handling, live chat, and phone handling with 3 years of experience and I am Just one hire away! :)

My main objective is to build professional long-term working relationships with my clients. I've been on the field for years and have developed skills necessary to deliver high-quality work.

I have worked with numerous US companies such as Lime Bike, Cuddleclones, Eurekly, and Quantified Commerce as a CSR.

Why you should hire me?

Because I am proficient with:

• Customer Service "phone, email, ticket and chat support"

-Answering product questions.

-Order processing

-Telesales

-Customer feedback documentation

-Zendesk, Talkdesk, Dextr, Konnektive, Helpscout, VoIP

-Data Entry: Searching and collecting information from the web

• Admin: VA, pdf to Excel or word conversion - Recruitment

-Other Software skills:-Ms Office ICDL ( Word - Excel - PowerPoint - Outlook )

-Communications & file hosting service app: Google, zoom, slack, Basecamp skype

-Google Services,

-Social Media Sites-managing Twitter, Facebook, and LinkedIn company accounts.

Interpersonal skills

-Time management

-Growth mindset

-Good communication skills

-Great teamwork

-Very keen to detail.

I possess a dedicated work PC and a quiet home office with fast cable internet.

I am available to work up to 40 hours a week.

I look forward to hearing from you.