Pradip Kumar Paul

Dear Client,

I am an expert in performing eCommerce, Inventory Planning, Procurement, Drop Shipping, FBA Shipment, Supply Chain-Logistics related tasks.

I have been working as a VA since 2015. Details of my activities as a Virtual Assistant are listed below:

1. At present I’m serving “The Coldest Water” a Florida based company as a “Head of Customer Service and Supply Chain”. Here, I’m looking after full procurement-logistics functions, and managing a team of 5 Customer Service Assistants. 

Here I’m looking after all the procurement activities And providing Customer Service means:

• Review stock status of 450+ variants (We use Inventory Planner for tracking our stocks)

• Drafting orders for reorderable items in Orderhive.

• Getting owner’s approval on drafted orders, where required.

• Placing Orders with the current vendor: Through website or email

• Follow-up timely shipment

• Inform the WH team well in advance about the upcoming consignment.

• Developing new cost-effective source of supplies

• Finding vendors and arranging samples for new products

• Liaison with Shipping Agent.

• Handle vendor’s Accounts and alarm the owner for timely payment.

• Provide Customer Support with the help of 5 Customer Service VAs.

2. I’d served HiPi Industries Inc – An Ontario, Canada based e-Commerce firm for more than 2 years. There I was responsible for managing the Procurement activities of 1500+ SKUs as a Procurement Manager. 

3. I’d served Camara And Company - A Maryland, USA based company for more than 3 years. There I was looking after the Customer Service and Administrative activities of the company as an Executive Assistant.

I am an M. Com major in Accounting. I have worked in the practical business field for more than 20 years. During this period, I served Multinational (Unilever) And International Companies (Singapore and Dhaka based).

I’m capable to handle the following activities to your full satisfaction::

· eCommerce activities, Inventory Planning, Managing online stores like Amazon, Alibaba, Aliexpress, eBay, etc.

· Price Negotiation, Procurement, Logistics activities and Supply Chain activities.

· Handling Emails, Internet searching, Appointment fixing,

· Managing and maintaining daily Calendar, Prioritizing appointments and meeting requests,

· Buying required materials for Office and Home

· Prioritize and manage multiple projects on time to meet deadlines.

· Making SOP for my working department

In addition to the above tasks, I am capable of handling and adding values to Accounting and Bookkeeping being a post-graduate in Accounting. 

I am self-motivated and capable of completing multi-tasks accurately and timely with minimal supervision.

Best Regards,

PK Paul