An astute and result oriented professional with over 20+ years of experience in handling overall marketing operations encompassing Business Development and Technical Support.
following Areas of Exposure & Expertise
Sales & Marketing
Driving sales strategies for attainment of periodical targets with a view to optimize revenue from primary as well as
secondary markets.
Forecasting monthly/annual sales targets and executing them in a given time frame thereby enhancing existing clientele.
Devising & effectuating competitive sales programs/strategies to improve the product awareness in domestic markets.
Business Development
Conducting extensive market research to analyze and assess market potential, tracking competitor activities for
providing valuable inputs to fine-tune marketing strategies.
Expanding product reach/ building brand preference by organizing and executing events, seminars & presentations at the
client end.
Key Account Management
Identifying corporate/institutional accounts and strategically secure profitable business in the domain of concept /
solutions selling.
Relationship building with decision makers and key buyers in pre-sales negotiation stages and developing them as loyal
customers.
Coordinating with user groups' viz. Marketing, Operations, Customer-Care & Information Systems, understanding
requirements, preparing project report and negotiating contracts.
Technical Support/ Troubleshooting
Providing pre-post sales technical support to clients and ensuring resolution of technical issues in a timely and prompt
manner.
Implementing customized hardware and software solutions at customer end.