Preeti Singh

 Preeti Singh #811, SG Impression-58, Raj Nagar Extension, Ghaziabad e-mail-- Contact No- To seeking middle level assignments in customer service/Business Development with an organization of high repute. PROFESSIONAL SYNOPSIS A result oriented professional with 4 years of rich experience in the areas of Customer service/MIS Management/ data optimization. Resourceful in exploring, identifying, accelerating growth & achieving desired goals. Deftness in driving work, process & customer service improvements while building professional communication ORGANISATIONAL EXPERIENCE E-clerx. Agust’13 – July -2015 BUSINESS Analyst Key Deliverables Handling customers query and resolve them. Regular customer interaction by mail and chat process. Lead to train newly joined candidates. Active participation in contribution to team discussion on problem solving ,brainstorming, effective approach to deal on project or specific issues. TSG Global June,11 – July’13 MIS executive Key Deliverables Data management Preparing and maintain reports Worked on Citrix Co-ordinate with management to set up technical requirement in banks. Handle customer query and forward them to concern department. ACADEMICS MBA (sales & Marketing) from Sikkim Manipal University. B.A from PU in 2012. IT SKILLS One year Diploma in computers and Well versed with , Windows, MS Office (Word, Excel, PowerPoint) & Internet Applications PERSONAL DETAILS Date of Birth:-. Languages:English, Hindi. Marital Status : Married