Princess

I am a tech-savvy lady who is into any form of writing such as creative writing, script writing, and content writing. I am also a digital skill expert such as Generative AI, Facebook Ads, Google Business, Google Ads, video creation of editing and lots more.  

Administrative Assistant Sep 2022-Present Kenneth Dike Memorial School . 

• I extracted information from registrations, applications, executed agreements, contact information, and action memoranda; I input relevant business data into the department's information system and ensured system data was 100% optimized.
•  Participated in team meetings to discuss customer feedback, share best practices, and contribute to process improvements. 
• Collaborated with the management team to create and post weekly and monthly reports for the leadership and administrative teams. liaison between all departments to ensure 100% internal communications and reporting practices. 
• Developed and maintained administrative processes to achieve organizational objectives and improve accuracy and efficiency

TEAM LEAD PRIMARA MARCH 2014-PRESENT

• Organizing and scheduling calls between the organization and the organization or charity home to be visited using calendly
• Visit the host school to discuss their terms and conditions for the program to be held in their location. 
• Accepting and processing orders for PRIMARA Bakehouse.
• Course Coordinator for Primara Digitals. 
• Director for the Institute of Christian Writing. Onboarding students and following them up on their courses. 
•  Assisted customers in making purchasing decisions, providing product information, and handling returns and exchanges. 
•  Resolved customer complaints and concerns in a courteous and professional manner, leading to a 40% reduction in escalations. 
• Conducted regular follow-ups to ensure customer satisfaction and gather feedback to improve overall service.