I have a total of more than 3 years of experience in Customer Relations. I've handled Healthcare account such as Medicare, Horizon and Indemnity providing information for benefits and claims for providers and customers. So I already the idea for handling Healthcare insurance, I also have an idea for their medical benefits, such as the CPT Codes, the services and facilities that are covered under their policy and also I have an idea for the denial reason for their claims. I've also handled Financial accounts for credit card specifically for fraud and disputes.