Priscila Yumol

PROFESSIONAL CAREER Esl teacher October 2017- present Acadsoc(Academic Society) **TESOL CERTIFIED** teaching the four core of the English language to Chinese young learners and working adults . Sales Coordinator Supervisor Jan. 2011 - April 2017 DII Group of Companies PRISCILA YUMOL ESL TEACHER SALES COORDINATOR CUSTOMER SERVICE STAFF EXECUTIVE PROFILE An experienced sales coordinator and customer service staff in handling accounts and committed to highquality service that ensures a positive experience. I deal with complex issues efficiently. GET IN TOUCH! Mobile: - Email:- Led a team of 10 sales coordinators. Handled and oversee sales agents and clients accounts. Validated and checked all documents submitted by prospective clients endorsed by sales agents through their corresponding sales coordinators. Entered all information of new clients into the company system(ERIC). Dealt with and resolved several customer service issues Worked directly hand-in-hand and acted as an Assistant to the Branch Manager. Coordinated directly with the Head Accountant, Head Sales Manager, and the Big Bosses. Motivated and improved the customer service and sales department and staff members to propel towards set goals. Trained prospective sales coordinators and store staff. Customer Service Staff Sept. 2006- Dec. 2010 Assisted the Supervisor with the orders received every day and coordinated with the sales agents, production people, delivery men, and account receivables staff. Handled sales agents and assisted clients queries. Worked with sales agents, accounting people and logistics to resolve client issues Generated delivery receipts and sales invoices for everyday transactions Conducted monthly inventory and submitted reports. SKILLS Successful working in a team environment, as well as independently The ability to work under pressure and multi-task The ability to follow instructions and deliver quality results Strong Work Ethic Great Attention to Detail Works well with deadlines Neat and well-organized Has a cheerful disposition